Retail Bank Teller & Relationship Builder

Woodforest National Bank; Richmond (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Woodforest National Bank in Virginia seeks a Teller Retail Banker II to deliver friendly, knowledgeable service and promote banking products that meet customer needs within a busy branch environment.

You will handle transactions, open accounts, and support daily branch operations while prioritizing accuracy, compliance, and customer satisfaction. This role offers growth opportunities with a privately owned, employee‑owned bank.

Qualifications

• 3 years of relevant sales and/or customer service experience, or an Associate’s degree with 1 year of relevant experience, or a Bachelor’s degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Customer service

Sales

Cash handling

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Virginia seeks a Teller Retail Banker II to deliver friendly, knowledgeable service and promote banking products that meet customer needs within a busy branch environment.

You will handle transactions, open accounts, and support daily branch operations while prioritizing accuracy, compliance, and customer satisfaction. This role offers growth opportunities with a privately owned, employee‑owned bank.