Retail Backroom (Production) Associate - Softlines

Goodwill of Western New York; Buffalo (NY); On-site; USD 22,000 - 23,000; Full time

Job summary

Goodwill of Western New York is hiring for a Retail Backroom (Production) Associate - Softlines to sort donated goods, price items, and meet daily production goals in a fast-paced, on-site environment. You will transport donations to the sales floor, stock displays, and ensure safety and organization on the work floor.

The role requires attention to detail, teamwork, and physical ability to lift up to 100 lbs occasionally. Orientation is provided for full-time hires at the Buffalo location.

Qualifications

• Detail-oriented and efficient.
• Team player who is willing to roll up sleeves.
• Physically capable of lifting and moving donations.
• Must be able to lift up to 100 lbs occasionally and 50 lbs frequently.
• Willing to attend orientation in Buffalo for full-time hires.

Responsibilities

• Sorts donations into sellable, salvage, or trash categories.
• Prices items using our guide and identifies high-value goods.
• Meets daily production goals and quality standards.
• Transports donations to sales floor then stocks, rotates, and displays items.
• Keeps work areas clean, organized, and safe.
• Transports items to the compactor/dumpster as needed.
• Assists at the donation door and moves donations as needed.

Skills

Item assessment

Team player

Detail-oriented

Physically strong

Job description

Retail Backroom (Production) Associate - Softlines

Job Category: Donated Goods Retail

Requisition Number: RETAI002232

• Posted : August 25, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Now Hiring: Retail (Backroom) Production Associate

Join a mission-driven team where your work helps transform lives and communities!

What You’ll Do

• Sorts donations into sellable, salvage, or trash categories
• Prices items using our guide and identifies high-value goods
• Meets daily production goals and quality standards
• Transports donations to sales floor then stocks, rotates, and displays items
• Keeps work areas clean, organized, and safe
• Transports items to the compactor/dumpster as needed
• Assists at the donation door and moves donations as needed

Who You Are

• Detail-oriented and efficient
• A team player who’s not afraid to roll up your sleeves and work
• Physically capable of lifting and moving donations regularly
• Someone who lives our values:
  Own It Dare to Excel Be Bold Be Extraordinary Win Together

What You Bring

• Ability to assess item quality and value
• Reliable, punctual, and ready to work
• Able to lift up to 100 lbs. occasionally and 50 lbs. frequently
• Willing to attend a full-day orientation in Buffalo (for full-time hires)

Compensation

• $16.00–$17.00/hourbased on experience, skills, and education
• We regularly review our pay and benefits to stay competitive!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.