Retail Athlete: Customer Experience Pro

Nike; Sevierville (TN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Discounts

Tuition Assistance

Paid Time Off

Medical Insurance

401(k)

Employee Assistance Program

Job summary

Nike Sevierville is seeking a Retail Associate (Athlete) to deliver the iconic Nike shopping experience. You will help customers discover gear that boosts performance, share product insights, and maintain a high-energy, welcoming store environment.

The role features flexible retail hours with shifts across early mornings to evenings; the hourly rate starts at $16.50, and you’ll be part of a unified team focused on service, knowledge, and driving the store’s success.

Qualifications

• Retail or customer service experience is preferred.
• Ability to learn Nike product lines and explain features.
• Strong interpersonal skills and a positive attitude.

Responsibilities

• Assist customers to find the right Nike gear and answer questions.
• Maintain store appearance and merchandise flow according to brand standards.
• Help hit individual and store sales goals while delivering an exceptional customer experience.

Skills

Customer service

Product knowledge

Team collaboration

Reliability

Job description

Nike Sevierville is seeking a Retail Associate (Athlete) to deliver the iconic Nike shopping experience. You will help customers discover gear that boosts performance, share product insights, and maintain a high-energy, welcoming store environment.

The role features flexible retail hours with shifts across early mornings to evenings; the hourly rate starts at $16.50, and you’ll be part of a unified team focused on service, knowledge, and driving the store’s success.