Retail Associate (Tulane)

Goodwill-Industries-of-Southeastern-Louisiana; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision

403B retirement plan with employer 1

Life Insurance

Pet Insurance

Job summary

Goodwill Industries SELA in New Orleans, LA is seeking a Retail Associate for Tulane Ave to support daily store operations, assist donors and customers, operate the cash register, and help maintain a clean, organized sales floor.

This entry-level full-time role emphasizes teamwork, flexible scheduling, and a willingness to learn retail training; prior experience isn’t required, but a positive attitude and ability to stand, lift up to 25–50 lbs, and engage with the public are important.

Qualifications

• High school diploma or GED preferred, but not required; Retail training provided.

Responsibilities

• Operate cash register, collect payments, and record sales.
• Sort, price, and display merchandise; restock and rotate stock on the sales floor.
• Keep the store clean, orderly, and hazard-free; assist donors and customers.
• Support security by staying aware of activities and reporting suspicious behavior.

Skills

Customer service

Teamwork

Public outreach

English literacy

Flexible schedule

Lift 25–50 lbs

Stamina for standing

Reading and writing

Adaptability

Clothing/household item knowledge

Multitasking

Education

High school diploma or GED

Job description

Retail Associate (Tulane Ave)

New Orleans, LA

Full Time

Retail Operations

Entry Level

Join the Movement: Goodwill Industries SELA Wants You!

About Us:

Goodwill is more than just a retail store; we are a community-driven organization dedicated to transforming lives through the power of work. By joining our team, you will play a crucial role in making a positive impact on individuals and communities; your leadership will help create a positive and inclusive shopping experience for our customers while supporting our programs that enhance the dignity and quality of life for individuals and families.

What we offer:

• Competitive Salary
• Medical, Dental, Vision, 403B Retirement Plan *employer match*, Life Insurance, Pet Insurance

Responsibilities:

To perform the general duties necessary for the efficient operation of theCompany’s retailstores.

Cashier Duties:

1. To operate cash register, receive payment for purchases and record sales and other transactions.

Production/Backroom

1. 1. To sort and hang at least 125 garments an hour, with a minimum quality standard of 80%.
2. 2. To check, sort and price electrical equipment and small wares and to prepare it for display on the sales floor.
3. 3. To transfer merchandise from the back room to the sales floor.
4. 4. To ensure a clean and empty workstation at the end of shift.
5. 5. To rotate store merchandise as directed by store management.

Sales Floor:

1. 1. To place garments, housewares, etc. on proper floor racks and shelves and to restock as necessary.
2. 2. To remove empty hangers from racks on sales floor and return them to the proper place in the production area.
3. 3. To assist in security by staying aware of customers=activities and reporting any suspicious activity or theft to the store management.

Housekeeping:

1. 1. To dispose of trash and unusable merchandise into the outside dumpster and to break down cardboard boxes and place them into the recycling container.
2. 2. To keep the store clean and hazard free by vacuuming, mopping and dusting, including cleaning the bathrooms.
3. 3. To keep the aisles free from debris in the production and sales floor areas.

Customer Service:

1. 1. To greet donors and assist them in bringing donations into the store. To issue receipts.
2. 2. To assist customers with general information.

General:

1. 1. To follow company policies and safety procedures.
2. 2. To attend regularly, as scheduled.

Skills and Abilities:

1. 1. Must be able to interact cordially and productively with a variety of people.
2. 2. Must be able to market Goodwill and explain the mission to the general public.
3. 3. Must establish and maintain effective working relationships with, and among, store personnel while motivating them to their best performance.
4. 4. Must be able to read, write and communicate clearly in English.
5. 5. Must be able to work a flexible schedule on short notice, including days, nights and weekends.
6. 6. Must be able to lift and carry objects up to 25 lbs. frequently and 50 lbs. occasionally.
7. 7. Must be able to use repetitive hand movement when buttoning, sorting, hanging and zipping garments.
8. 8. Must be able to engage in prolonged standing, walking and in frequent bending, stooping, and stretching.
9. 9. Must have vision corrected to within normal limits.
10. 10. Must be able to function in a hectic work environment.
11. 11. Must have knowledge ofmen, women, and children clothing as well as furniture and household items.

Requirements:

High School diploma or GED preferred, but not required. Prior work experience in service industry preferred but not required. Must successfully complete Retail training.

Working Conditions

Considerable physical exertion, exposure to unfit donated goods and materials. Alternate work schedule may include working at an attended donation station with no prior notice.