Retail Associate - Seasonal

Columbia Sportswear; Smithfield (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee discounts

Wellness Time Off

Job summary

Columbia Sportswear Company is seeking a Retail Associate in Smithfield, NC. You will be the brand ambassador, delivering exceptional in-store experiences and assisting customers with product recommendations while supporting store standards.

Responsibilities include handling sales transactions, maintaining visual merchandising, inventory flow, and contributing to customer satisfaction. No formal degree required; HS diploma preferred; 2 years of experience or less is typical for this entry-level

Qualifications

• No specific education required (HS diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.

Responsibilities

• Provide exceptional customer service by addressing questions or issues and making product recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety; stock and retrieve merchandise as needed.
• Perform cash register transactions (sales, returns, exchanges, loyalty connections) accurately.
• Contribute to store profitability through effective product flow and inventory handling.

Skills

Customer service

Problem solving

Sales abilities

Education

High School Diploma or GED

Tools

POS systems

Inventory management

Retail software

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

EMPLOYEE BENEFITS

• At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match.
• We also offer generous employee discounts.
• Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.

EMPLOYEE REQUIREMENT

• Employees must be age 18 and have worked 1,000 hours.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.