Retail Associate - Seasonal

Columbia Sportswear Company; Santa Clara (CA); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Wellness time off

Employee assistance programs

Descripción de la vacante

Columbia Sportswear Company is seeking a Retail Associate to help deliver memorable customer experiences and support the store leadership team. You will engage customers, share product knowledge, and guide purchases to match their needs.

You will also handle transactions, restock merchandise, and participate in daily store operations while representing the brand and its values in a fast-paced retail environment.

Formación

• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
• 2 years (or less) of experience in a similar role or retail position.
• Experience operating inventory and POS systems and various retail software tools.

Responsabilidades

• Engage consumers with personalized conversations to understand needs and preferences.
• Sell products using knowledge of features and benefits to influence decisions.
• Act as Brand Ambassador and convey the Columbia Sportswear story and values.
• Merchandise products and maintain full presentations and accessibility on the sales floor.
• Perform cash transactions (sales, returns, exchanges) accurately and engage customers during checkout.
• Assist with inventory accuracy by receiving and processing stock.
• Learn store policies and assist with day-to-day operations.

Conocimientos

Interpersonal communication

Customer engagement

POS systems

Retail selling

Teamwork

Educación

High School Diploma or GED preferred

Herramientas

Inventory software

POS software

Descripción del empleo

$19 per hour

Hiring 18 + years old

Flexible work schedules with opportunities for advancement.

Wellness time off to support your health and wellness journey

Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.

Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!

Fun, engaging, energetic team focused on helping you grow!

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

As a Retail Associate, you will serve as Brand Ambassadors for our Company, Brands, and our products. You will engage consumers to provide a personalized shopping experience and leverage your product knowledge to guide consumers to products that match their needs. Retail Associates share product features and benefits and our brand story to influence consumer buying decisions and inspire consumer brand loyalty. You will contribute to the profitability and performance of the store and assist the Store Leadership Team in supporting our company mission: “Connecting Active People with Their Passions.”

HOWYOU’LLMAKE A DIFFERENCE

• Engages consumers in personalized conversation to understand their needs and preferences. Leverages product knowledge to make product recommendations and answer consumer questions.
• Use selling techniques and product features and benefits to influence buying decisions.
• Acts as a Brand Ambassador, sharing our Columbia Sportswear Brand story and embodying our Company values to enhance the consumer experience.
• Merchandises products tell compelling product stories that will influence consumer buying decisions. Restocks and maintains sales floor standards to ensure full product presentations and product accessibility.
• Performs required cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; engages consumer throughout the transaction and connects them to the company loyalty programs.
• Contributes to store inventory accuracy by receiving and processing incoming and outgoing products accurately and efficiently.
• Acquires necessary knowledge of store policies, procedures, and programs to execute day to-day operations.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 18 years of age or older

JOB CONDITIONS

• Frequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise.
• Occasionally it requires the ability to work in place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Hiring Range: $18.00 - $19.00

*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.

At Columbia Sportswear Company, we’re proud to offer temporary employees benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.