Retail Associate - Seasonal

columbiasportswearcompany; Auburn Hills (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Wellness time off

EAP benefits

Advancement opportunities

Job summary

Columbia Sportswear Company in Auburn Hills, MI is seeking a Retail Associate to deliver outstanding customer service and help shoppers find the right gear. You’ll handle cash, engage customers, and keep the store looking inviting with eye-catching displays.

Join a fast-paced team with flexible schedules, employee discounts across Columbia brands, and wellness time off. Prior retail experience is welcome, but enthusiasm and reliability are key to success.

Qualifications

• No specific education required (HS Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Experience operating Inventory and POS systems and related retail software.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service by engaging customers and addressing questions.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Perform cash register transactions accurately and efficiently.
• Help manage product flow to support store profitability.

Skills

Customer service

Sales

Cash handling

Visual merchandising

Education

HS Diploma or GED preferred

Tools

POS Systems

Retail software

Job description

ABOUT THE POSITION

• $15 per hour
• Hiring 16 + years old
• Flexible work schedules with opportunities for advancement.
• Wellness time off to support your health and wellness journey
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.