Retail Associate, SEAS - Nike San Jose

Nike Inc; San Jose (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Tuition assistance

Paid time off

Medical insurance

Parental leave

Flexible Spending Accounts

401(k)

Job summary

Nike, Inc. seeks a Retail Associate (Athlete) to deliver outstanding service and guidance, helping customers discover gear that elevates performance from living rooms to locker rooms. You’ll join a fast-paced, collaborative team committed to the Nike brand and the “Just Do It” mindset.

The role emphasizes in-store brand trust, with shifts that vary by location and business needs. You’ll balance knowledge with energy to create a memorable customer experience.

Qualifications

• Flexible with scheduling, including day/evening/weekends/holidays based on store needs.
• Must be at least 18 years old.
• Relocation support and work authorization assistance are not available for this role.

Responsibilities

• Assist customers in finding gear that elevates performance.
• Provide a welcoming, energetic store environment and hit sales goals.
• Maintain store presentation and knowledge of Nike products across zones.
• Support teammates and communicate with integrity and reliability in every interaction.

Skills

Customer service

Product knowledge

Communication

Team collaboration

Job description

Lace Up as a Nike Retail Associate / Athlete

As a Nike Retail Associate - known as Athletes - you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the product that inspires them - from living rooms to locker rooms - to move, dream, and dare. You’re in the store building brand trust and loyalty, but you don’t do it alone.
We play in a fast-paced, high traffic environment, across store zones and consumer needs, but there’s no ego. We’re one team, showing up with optimism and hunger for the collective win. The goal is to serve our consumer and provide them with the ultimate Nike store experience. Are you up for it?

The starting hourly rate for this position is $19.50

Committing to your hours of availability and maintaining flexibility within those hours is a core component of retail employment. Standard shifts are generally scheduled between 5:00 AM and 11:00 PM of the store's timezone. Overnight positions may work shifts between 9:00 PM and 7:00 AM of the store's timezone. Specific schedules will vary by location, season, and business demands. Shifts are scheduled based on store needs and your employment type.

Depending on store needs, managers will make every effort to schedule shifts within your provided availability, business needs may occasionally require you to work outside of those hours. Additionally, from time to time, business needs may require you to provide additional or different availability.

Retail Expected Hours

• Full Time: 32–40 hours/week
• Part Time: 14–29 hours/week
• Seasonal: Up to 40 hours/week based on business need
• Part Time Under: 5–15 hours/week

Be Rewarded for a Job Well Done

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
• Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
• Accrued Paid Time Off and Holiday Pay(Eligibility Varies)
• Medical, Dental and Vision Insurance(Eligibility Varies)
• Parental & Family Leaves; Short and Long-Term Disability (Eligibility Varies)
• Healthcare Flexible Spending Accounts & Dependent Care Flexible Spending Accounts (Eligibility Varies)
• 401(k) Plan (Eligibility Varies)
• Financial Coaching and Education Benefits (Eligibility Varies)
• Commuter Benefits
• Mental and Emotional Health Benefitsli>
• Child Development Support and Caregiving Benefits (Eligibility Varies)
• Employee Assistance Program

Information about benefits can be found here.

Who We’re Looking For

• You lead with service. You understand and obsess the consumer’s needs, then guide them to the gear that elevates their performance.
• You fuel the day’s momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
• You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
• You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Qualifications

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
• Physical requirements may include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Must be at least 18
• Relocation support and work authorization assistance are not available for this role.