Retail Associate, SEAS - Converse Rosemont

Converse, Inc.; Illinois; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Tuition assistance

Paid time off

Insurance

Parental leave

FSAs

Job summary

Converse is hiring a Retail Associate in Illinois to provide exceptional customer service, guide shoppers to the right sneakers and apparel, and maintain a welcoming store atmosphere. You will learn product details and contribute to a high-energy shopping experience that reflects Converse’s legacy in sport and culture.

The role requires flexibility to work various retail hours, including weekends and holidays.

Qualifications

• Customer service mindset focused on helping shoppers.
• Strong communication with customers and teammates.
• Ability to stay energetic and engaged during shifts.
• Comfort working in a retail environment with a fast pace.

Responsibilities

• Lead with service to understand customer needs and guide them to the right gear.
• Drive daily momentum by knowing products, details, and store standards.
• Build connections with customers and teammates, bringing energy of sport and culture.
• Maintain integrity and reliability in every interaction.

Skills

Customer service

Communication

Energy & enthusiasm

Team collaboration

Job description

Be an All Star as a Converse Retail Associate

You're energetic, a rebel – a game-changer – and we want you on our team. Bring your authentic form of self-expression together with other individuals, creating a unique vibe that is unlike anywhere else. Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy of inspiring, motivating and embracing the world of sport, culture, and creativity.

At Converse, we celebrate and welcome you for who you are and encourage you to bring your individual style and passion to your team. We enjoy pushing boundaries together and innovating beyond what we ever thought was possible. We’re proud to offer you benefits you’ll actually use, including product discounts, access to employee-only events and sample sales, incredible learning and growth opportunities and so much more.

The starting hourly rate for this position is $18.00

Committing to your hours of availability and maintaining flexibility within those hours is a core component of retail employment. Standard shifts are generally scheduled between 5:00 AM and 11:00 PM of the store's timezone. Overnight positions may work shifts between 9:00 PM and 7:00 AM of the store's timezone. Specific schedules will vary by location, season, and business demands. Shifts are scheduled based on store needs and your employment type.

Depending on store needs, managers will make every effort to schedule shifts within your provided availability, business needs may occasionally require you to work outside of those hours. Additionally, from time to time, business needs may require you to provide additional or different availability.

Retail Expected Hours

• Full Time: 32–40 hours/week
• Part Time: 14–29 hours/week
• Seasonal: Up to 40 hours/week based on business need
• Part Time Under: 5–15 hours/week

Be Rewarded for a Job Well Done

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
• Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
• Accrued Paid Time Off and Holiday Pay(Eligibility Varies)
• Medical, Dental and Vision Insurance(Eligibility Varies)
• Parental & Family Leaves; Short and Long-Term Disability (Eligibility Varies)
• Healthcare Flexible Spending Accounts & Dependent Care Flexible Spending Accounts (Eligibility Varies)
• 401(k) Plan (Eligibility Varies)
• Financial Coaching and Education Benefits (Eligibility Varies)
• Commuter Benefits
• Mental and Emotional Health Benefits
• Child Development Support and Caregiving Benefits (Eligibility Varies)
• Employee Assistance Program

Information about benefits can be found.

Who We’re Looking For

• You lead with service. You understand and obsess the consumer’s needs, then guide them to the gear that elevates their performance.
• You fuel the day’s momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
• You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
• You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Qualifications

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
• Physical requirements may include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Must be at least 18
• Relocation support and work authorization assistance are not available for this role.

An online assessment is part of the application process for this role. During the assessment, you’ll be asked questions that give you the chance to demonstrate your personality and behavioral preferences by choosing between statements. The questions are directed at personality characteristics that relate to successful performance in the Retail Athlete/Associate role at NIKE. NIKE uses the scores from this assessment as part of determining who to advance in the hiring process. If you would like to request an accommodation related to the assessment, please contact [e-mail].

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.