Retail Associate Production

Goodwill of Central and Coastal Virginia; Richmond (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a store associate to help contribute to the organization’s mission through efficient donation processing, store presentation, and customer service. You will handle donations, sort items, and prepare them for display on the sales floor while maintaining a clean and organized environment.

The role emphasizes teamwork, positive attitude, and the ability to learn multiple production and customer service tasks in a busy retail setting.

Qualifications

• No previous experience required.
• Must pass a criminal background check.
• Evening and weekend availability may be needed.

Responsibilities

• Inspect donations for quality and determine placement on sales floor.
• Sort items and prepare them for store use or salvage.
• Tag and hanger placement following rotation standards.
• Work as part of a team in a fast-paced environment.
• Adhere to safety, uniform, and asset-protection procedures.

Skills

Teamwork

Customer Focus

Communication

Job Skills Knowledge

Education

High School Diploma or GED preferred

Job description

Position Summary

Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor.

Essential Duties

Other duties within the scope of this position may be assigned.

1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.
2. Sorts raw material-categorize for store use, salvage, trash.
3. Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual.
4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual.
5. Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual.
6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual.
7. Demonstrates an enthusiastic and positive attitude.
8. Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
9. Able to be cross trained in multiple production and customer service positions.
10. Adheres to Assets Protection control and compliance procedures.
11. Able to communicate effectively with customers, peers and management.
12. Adheres to work schedule.
13. Able to handle the physical requirements to accomplish daily responsibilities.

Supervisory Responsibilities

The associate in this position does not have any supervisory responsibilities.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Competencies

Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Safety Statement

Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.

Information Privacy and Security

This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.

Physical Demands/Work Environment/Work Conditions

• The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds.
• The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.