Retail Associate Production

Goodwill of Central and Coastal Virginia; Midlothian (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a retail associate in Midlothian, VA. You will contribute to the mission by maximizing store appearance, processing donations promptly, and ensuring customer and associate satisfaction.

You may be cross-trained in multiple production and customer service roles to support daily operations. The role emphasizes teamwork, positive attitude, and the ability to handle physical tasks while adhering to safety and policies.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• No prior experience required.
• No professional certifications required.

Responsibilities

• Inspect donations for marketability according to policy.
• Sort materials and prep items for store placement.
• Tag items and arrange on the sales floor per standards.
• Meet daily production and appearance expectations.
• Follow uniform dress code and safety guidelines.
• Communicate effectively with customers, peers and management.
• Work as part of a team in a fast-paced environment and learn new procedures.

Skills

Customer focus

Teamwork

Communication

Education

High School Diploma or GED

Job description

Position Summary

Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor.

Essential Duties

(Other duties within the scope of this position may be assigned.)

• 1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.
• 2. Sorts raw material-categorize for store use, salvage, trash.
• 3. Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual.
• 4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual.
• 5. Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual.
• 6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual.
• 7. Demonstrates an enthusiastic and positive attitude.
• 8. Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
• 9. Able to be cross trained in multiple production and customer service positions.
• 10. Adheres to Assets Protection control and compliance procedures.
• 11. Able to communicate effectively with customers, peers and management.
• 12. Adheres to work schedule.
• 13. Able to handle the physical requirements to accomplish daily responsibilities.

Supervisory Responsibilities

The associate in this position does not have any supervisory responsibilities.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Competencies

Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Safety Statement

Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.

Information Privacy and Security

This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.

Physical Demands/Work Environment/Work Conditions

• The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds.
• The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.

Equal Opportunity Statement

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Contact for Accommodation

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation or have questions regarding the listed compensation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at [e-mail] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.