Retail Associate (part-time) Fellow

Sprudge; San Francisco, Northern (CA, KY); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Generous discount on Fellow products

Best coffee anywhere

Job summary

Fellow in San Francisco and Los Angeles is seeking a part-time Retail Store Associate to welcome guests, demonstrate gear, and share your passion for great coffee. You’ll help customers explore brewing methods, lead tastings, and keep the store welcoming, clean, and organized.

This role rewards reliability, curiosity, and teamwork, with a schedule that covers mornings, evenings, weekends, and holidays. If you love coffee and want to be part of Everyday Magic, apply now and join our warm,

Qualifications

• Interested in coffee and coffee equipment with a dynamic company.
• Reliable and consistent; punctual and bring your A game.
• Thoughtful and able to anticipate customer needs.
• Obsessed with the details and the joy in each cup.
• Flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional hospitality to guests and team.
• Demonstrate brewing methods and coffee varieties.
• Stay knowledgeable about Fellow products; participate in tastings, cuppings, trainings.
• Taste coffee from roaster partners to ensure quality.
• Create community in-store by sharing your coffee passion.
• Support store operations; cleaning, stocking, organizing displays.
• Work as a team to achieve sales goals.
• Promote a safe and respectful working environment.

Skills

Hospitality

Customer service

Punctuality

Detail-oriented

Flexibility

Tools

Basic math skills

Computer skills

Job description

About Fellow

We believe that the act of making should be meaningful and fulfilling, done with intention and precision. Fellow makes beautifully functional tools for any kitchen, designed in San Francisco and used around the world. When the simple motions of life become small moments of joy, that’s Everyday Magic.™

We’re looking for a part-time Retail Store Associate at our Valencia location in San Francisco and our Abbot Kinney location in Los Angeles.

What You’ll Do

• Deliver exceptional hospitality to our guests, your fellow teammates, and all of our vendors and suppliers
• Be able to speak to our product and demonstrate how to use with a variety of different brewing methods and coffee varietals
• Stay knowledgeable about Fellow’s current products and how they help brew ridiculously good coffee; continuously cultivating your own curiosity and knowledge through in-house tastings, cuppings, and trainings
• Taste coffee from our roaster partners regularly to ensure quality, uphold our standards, and develop your palate
• Create community in our store by sharing your joy and knowledge of coffee with our guests; inspire your Fellow teammates to do the same
• Support your team by taking joy in the tasks that keep the store running smoothly and beautifully—these tasks may vary but can include cleaning, clearing and washing dishes, sweeping, dusting, mopping, cleaning and organizing product displays, replenishing inventory, and taking out trash
• Work as a team to achieve sales goals
• Promote a safe and respectful working environment

Qualifications

• Searching for a career in coffee and coffee equipment and accessories with a dynamic, growing company.
• Passionate about coffee and the art of making the perfect cup of coffee
• Reliable and consistent—your leader and teammates can always depend on you to be punctual and bring your A game
• Thoughtful and able to anticipate our customer’s needs
• Obsessed with the details! You love honing your craft and understand the power of joy in each cup of coffee
• Excited about taking on new experiences and possess a can-do attitude
• Eligible to work in the United States and 18 years of age or older
• Basic math and computer skills
• A flexible schedule and availability to work mornings, evenings, weekends, and holidays

Why You’ll Love This Role

• Competitive compensation
• Generous discount on Fellow products
• Best coffee anywhere

Hourly Range:$20-25 / hour, depending on experience

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.