Retail Associate - Part Time

Story Cannabis Co; Lake Havasu City (AZ); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401k

Disability Insurance

Life Insurance

EAP

Referral program

Commuter benefits

Product discounts

Bonuses

Descripción de la vacante

Story Cannabis Co is seeking a Retail Associate in Arizona to greet customers, guide product selections, and deliver an exceptional shopping experience. You will bring our brand to life through genuine interactions, product knowledge, and a passion for helping people find what fits their needs.

This role blends customer service, education, and operational precision to ensure a seamless experience for every guest who walks through our doors.

Formación

• Minimum High School Diploma or GED or equivalent.
• Previous customer service experience preferred.
• Marijuana knowledge is a bonus.
• Must be over 21 years of age.
• Legal work status in the United States.

Responsabilidades

• Greet customers with compassion and professionalism.
• Enter customer information into database systems to verify eligibility for purchase.
• Complete all sales and duties per SOP.
• Provide exceptional customer service with product knowledge.
• Handle cash and debit transactions accurately with a balanced drawer.
• Operate cash register and POS systems.
• Keep store clean, stocked, and organized; conduct nightly inventory counts.
• Collaborate with team to meet sales, customer satisfaction, and compliance goals.
• Support special projects and other duties as assigned.

Conocimientos

Customer service

Cash handling

POS system

Product knowledge

Communication

Educación

High School Diploma or GED

Herramientas

POS system

Cash register

Descripción del empleo

Our Story:

Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started.

Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time.

Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.

If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story.

Overview:

As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors.

Responsibilities:

• Greet customers when entering the retail store with compassion and professionalism.
• Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
• Completes all sales and job duties per company SOP.
• Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
• Work with a diverse group of personalities - employees and customers.
• Possess excellent skills in mathematics.
• Be extremely organized, efficient, and a good manager of time & resources.
• Operate cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize retail store.
• Conduct nightly inventory counts of all retail store products.
• Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.
• Work on special projects and assignments designated by management.
• Other duties as assigned.

** Qualifications & Requirements:

• Minimum High School Diploma or G.E.D equivalent required.
• Previous customer services experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.
• Can legally work in the United States - all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offers are contingent upon successful completion of all pre-employment background checks.

Physical Requirements:

• Must have the ability to push, pull, or lift a minimum of 50 pounds.
• Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.

Our Benefits:

• Paid time off (PTO) including 8 paid holidays per year*
• Medical, Dental, and Vision Insurance*
• 401k retirement savings plan*
• Company paid Short-Term & Long-Term disability*
• Company paid Life Insurance*
• Employee Assistance Program (EAP)
• Employee referral program
• Commuter benefits*
• Product discounts
• Additional compensation incentives (tips, bonuses, etc.)

*For full-time positions only

We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.