Retail Associate: Merchandising & Customer Service

The TJX Companies, Inc.; Brownsville (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Brownsville, TX, Marshalls is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, ring purchases, maintain a clean store, and support loss prevention while upholding store standards.

You will also assist in merchandising, restocking, and handling returns with accuracy, contributing to a positive team culture and compliant operations daily.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. in Brownsville, TX, Marshalls is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, ring purchases, maintain a clean store, and support loss prevention while upholding store standards.

You will also assist in merchandising, restocking, and handling returns with accuracy, contributing to a positive team culture and compliant operations daily.