Retail Associate Manager

Pho Prime, LLC; Tooele (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental, and vision benefits

Development and growth opportunities

Job summary

A leading retail company is seeking a Retail Associate Manager to drive sales and enhance customer experience. The role involves representing the T-Mobile brand, managing operations, and motivating the team towards performance goals. Applicants should have management experience in retail, a flexible schedule, and strong communication skills. Benefits include competitive paid time-off and medical coverage. The position is located in Tooele, UT and requires a High School Diploma or GED.

Qualifications

• 1-2 years of management experience in retail or a related environment.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Must be able to stand for long periods and move/lift 25 pounds.

Responsibilities

• Primary point of contact for retail store in absence of the RSM.
• Partner with RSM to recruit top talent and coach existing team.
• Ensure store compliance with T-Mobile and internal audit requirements.

Skills

Management experience

Customer focus

Communication skills

Organizational skills

Problem-solving skills

Bilingual preferred

Education

High School Diploma or GED

Job description

Job Title

Retail Associate Manager

Location

Tooele, UT

Compensation

T-Mobile Premium Retailer – Wireless Vision

Overview

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T‑Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM).

Responsibilities

• Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to recruit top talent, and coach and develop existing team members to build a high‑performing team.
• Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
• Active participation in planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with RSM to execute local store marketing initiatives to solicit new business.
• Manage back‑end processes and execution of customer‑facing initiatives to ensure store is always in compliance with T‑Mobile and internal company audit requirements.
• Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

Qualifications

• High School Diploma or GED required.
• Ability to work a flexible schedule including nights, weekends, and holidays based on business needs.
• 1‑2 years of management experience in retail or a related environment with a strong customer focus.
• Willingness and ability to relocate to any store within assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem‑solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

Benefits

• Competitive paid time‑off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID‑19.