Retail Associate Manager

Pho Prime, LLC; Albuquerque (NM); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

A leading telecommunications retailer seeks a Retail Associate Manager in Albuquerque, NM, to drive sales, manage store operations, and develop team members. This role requires strong management experience and excellent communication skills. Ideal candidates will have a high school diploma and the ability to work flexible hours. The position offers competitive benefits and opportunities for growth within the company. Join us to make a significant impact in customer service and sales performance.

Qualifications

• 1-2 years of management experience in a customer-focused retail environment.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Bilingual preferred in certain locations.
• Willingness to relocate within assigned market.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Bilingual preferred in certain locations.
• Must stand for long periods (up to 9 hours).
• Must be able to move and/or lift 25 pounds.

Responsibilities

• Manage store operations and inspire team members to meet performance goals.
• Participate in recruitment and coaching to build a high performing team.
• Maintain store appearance and merchandising standards.
• Plan and execute store meetings to prepare for launches and inform team of changes.
• Assist with local store marketing initiatives to solicit new business.
• Manage back-end processes and ensure audit/compliance readiness.
• Maintain store appearance and merchandising standards, including planogram resets.
• Support all store functions in line with Wireless Vision policies.
• Oversee daily and monthly inventory and cash management, plus other operational metrics.

Skills

Sales results

Team motivation

Customer experience

Coaching and developing team members

Communication skills

Organizational skills

Problem-solving skills

Education

High School Diploma or GED

Job description

Address 2200 Juan Tabo Boulevard Northeast, Albuquerque, NM, 87112, US

Job Description

T-Mobile Premium Retailer – Wireless Vision

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM)

Your Talents:

• Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.
• Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
• Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with RSM to execute on the local store marketing initiatives to solicit new business.
• Manage back-end processes and execution of customer facing initiatives to ensure store is always in T-Mobile and internal company audit compliance.
• Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

Your Experience:

• High School Diploma or GED required.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• 1-2 years of management experience in retail or another environment with a strong customer focus.
• Willingness and ability to relocate to any store within in their assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem-solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID-19.