Retail Associate Manager

Pho Prime, LLC; Alameda (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision in Alameda, CA is seeking a Retail Associate Manager to lead store operations and drive customer experience. You will represent the T-Mobile brand, motivate the team, manage daily sales and inventory, and support local marketing initiatives.

The RAM role is a development path toward a Retail Store Manager, requiring 1–2 years of retail leadership, a flexible schedule, and strong communication. Bilingual is a plus.

Qualifications

• High School Diploma or GED is required.
• Ability to work a flexible schedule including nights, weekends and holidays.
• 1-2 years of retail management experience or equivalent customer-focused leadership.
• Willingness to relocate within assigned market.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.

Responsibilities

• Serve as the primary point of contact for the retail store in the absence of the RSM, overseeing sales, operations and people processes.
• Partner with the RSM to recruit and coach talent to build a high-performing team.
• Coach and inspire the sales team to meet monthly goals.
• Participate in store meetings for launches and keep staff updated on company changes.
• Work with the RSM on local store marketing initiatives to attract new business.
• Manage back-end processes and ensure audits compliance.
• Maintain store appearance and merchandising standards, including planogram resets.
• Assist with all retail store functions in compliance with Wireless Vision policies.
• Manage inventory and cash and other key metrics.
• May handle additional tasks or projects as assigned.

Skills

Customer service

Team leadership

Sales performance

Communication skills

Education

High School Diploma or GED

Job description

Address 2670 5th Street, Alameda, CA, 94501, US

Compensation $17.75 - $19.64/hour

Schedule Full time

Job Type Permanent

Description

Title: Retail Associate Manager
Location: Alameda, CA
Compensation: $17.75 - $19.64/hour

T-Mobile Premium Retailer – Wireless Vision

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM)

Your Talents:

Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.

Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.

Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.

Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.

Work with RSM to execute on the local store marketing initiatives to solicit new business.

Manage back-end processes and execution of customer facing initiatives to ensure store is always in T-Mobile and internal company audit compliance.

Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.

Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.

Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.

May require additional tasks, duties or projects as assigned.

Your Experience:

High School Diploma or GED required.

Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.

1-2 years of management experience in retail or another environment with a strong customer focus.

Willingness and ability to relocate to any store within in their assigned market.

Excellent written and verbal communication skills required.

Strong organizational and problem-solving skills required.

Bilingual preferred in certain locations.

Must be able to stand for long periods of time (up to 9 hours) on the sales floor.

Must be able to move and/or lift 25 pounds.

What We’ll Offer:

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID-19.