Retail Associate: Legendary Customer Service

Tractor Supply; Palacios (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Life and disability insurance

Parental leave

Tuition reimbursement

Adoption and surrogacy assistance

Job summary

Tractor Supply Company is seeking a Team Member to support customers and team members while delivering a Legendary Customer Experience. You will handle sales, merchandising, and daily store duties with a focus on safety and service.

Experience not required; a high school diploma is preferred. You must be flexible with shifts, able to work with birds, and ready to assist customers in a busy retail environment across various departments.

Qualifications

• No prior retail experience is required; farm/ranch knowledge is strongly preferred.
• Ability to read, write and count accurately is essential.
• Good communication and problem-solving skills are important for customer interactions.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts including nights, weekends, and overtime as needed.
• Deliver Legendary Customer Service using the GURA approach: Greet, Uncover needs, Recommend products, Add value, Appreciate the customer.
• Operate cash register and follow cash handling procedures.
• Merchandise, execute plan-o-grams, assemble products, and perform price changes.
• Assist customers with loading purchases and ensure a Legendary shopping experience.
• Maintain safety and care for birds, including poultry holding tanks.
• Complete documentation for all duties and participate in additional responsibilities as assigned.

Skills

Farming knowledge

Ranching knowledge

Pet/equine knowledge

Welding knowledge

Reading and writing

Counting ability

Communication skills

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Member to support customers and team members while delivering a Legendary Customer Experience. You will handle sales, merchandising, and daily store duties with a focus on safety and service.

Experience not required; a high school diploma is preferred. You must be flexible with shifts, able to work with birds, and ready to assist customers in a busy retail environment across various departments.