Retail Associate I

Brown-Forman Australia Pty. Ltd.; Louisville (KY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Equitable pay structures

Premium benefits

Engaging employee experience

Job summary

A leading premium spirits company in Louisville is looking for an enthusiastic team member for the Old Forester Gift Shop. This role involves providing exceptional customer service, operating a retail POS system, and maintaining the presentation of the shop. Candidates should have a high school diploma and be at least 21 years old. Join us to grow personally and professionally while working in a collaborative environment.

Qualifications

• Must be 21 years or older.
• Must be 21 years or older.

Responsibilities

• Provide exceptional customer service.
• Provide brand, product and merchandise education to gift shop customers.
• Operate a retail POS system and handle transactions.
• Enforce the Old Forester premium bottle policy.
• Answer the gift shop phone and relay messages promptly and accurately.
• Assist with floor re-sets.
• Perform opening and closing procedures.
• Monitor supply levels and report to findings management.
• Maintain the presentation of the gift shop floor.
• Assist in shipping and receiving.

Skills

Customer service

POS operation

Brand education

Merchandise education

Phone handling

Education

High school diploma

Tools

POS system

Job description

Overview

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

Under the direction of the Retail Manager and working closely with the retail team in the Old Forester Gift Shop, this position executes and performs the day-to-day function in the Old Forester Gift Shop.

What You Can Expect

• Provide exceptional customer service.
• Provide brand, product and merchandise education to gift shop customers.
• Operate a retail POS system and handle transactions.
• Enforce the Old Forester premium bottle policy.
• Answer the gift shop phone and relay messages promptly and accurately.
• Assist with floor re-sets.
• Perform opening and closing procedures.
• Monitor supply levels and report to findings management.
• Maintain the presentation of the gift shop floor.
• Assist in shipping and receiving.

What You Bring to the Table

• High school diploma.
• Must be 21 years or older.

What Makes You Unique

Who We Are:

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce. #LI

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.