Retail Associate - Hourly - Stores

The SSI Group; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee product discounts

Job summary

Fossil is seeking a Sales Associate to deliver a Radical Customer Experience in our Orlando store. You will align daily actions with store goals, support sales targets, and contribute to a positive team environment.

We value fashion retail experience, professionalism, and a passion for helping customers. You’ll engage with guests, uphold brand standards, and grow with opportunities for development and employee discounts.

Qualifications

• 1–2 years of retail experience, preferably fashion retail.
• Strong focus on delivering an exceptional customer experience.
• Professional and sophisticated demeanor for the role.
• Team-oriented leadership to motivate talent.
• Ability to build brand loyalty and trust with customers.
• Genuine interest in helping people succeed.
• Outstanding written, verbal, and presentation skills.
• Collaborative yet self-motivated and able to drive tasks.
• Commitment to continuous learning and adaptability.
• Willingness to adjust to business needs and environment.
• Bachelor’s degree preferred

Responsibilities

• Provide a Radical Customer Experience aligned with business needs.
• Support sales goals through proactive engagement with customers.
• Collaborate with team to create a positive store environment.
• Maintain brand standards and professionalism in all interactions.
• Contribute to growth, learning, and development opportunities.

Skills

Retail experience

Customer experience

Professionalism

Team leadership

Brand loyalty

Customer service

Communication skills

Self-motivation

Adaptability

Quick learning

Professional presentation

Bachelor’s preferred

Education

Bachelor’s degree preferred

Job description

Make An Impact

The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with ability to adapt and flex
• Able to adjust and customize according to the needs of the business
• Bachelor’s degree preferred

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts