Retail Associate - Hourly - Stores

Fossil Group, Inc.; Byron Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Fossil Group is seeking a Sales Associate to deliver a Radical Customer Experience in our Grand Rapids by Byron Center store. You will align with daily business needs and work to achieve sales goals while fostering a collaborative and welcoming atmosphere for customers and teammates.

Ideal candidates have 1–2 years of retail experience, a passion for fashion, and strong communication skills. You’ll help build brand loyalty and contribute to a positive, inclusive store culture at Fossil Group.

Qualifications

• 1-2 years of retail experience, preferably within the fashion retail industry.
• Passion for upholding an exceptional internal and external customer experience.
• Outstanding written, verbal, and presentation skills.

Responsibilities

• Provide a Radical Customer Experience and help meet sales goals.
• Align daily activities with business needs and support teamwork.
• Build brand loyalty and contribute to a positive store environment.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Job description

Grand Rapids, 350 84th Street Southwest, Byron Center, Michigan, United States of America

Job Description

Posted Monday, August 3, 2026 at 10:00 AM

Who We Are

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity , Grit , Curiosity , Humor , and Impact . If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

Make An Impact

The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with ability to adapt and flex
• Able to adjust and customize according to the needs of the business

What We Offer

• Comprehensive benefits supporting health, well‑being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning and development
• Employee product discounts

AtFossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail] .

Grand Rapids, 350 84th Street Southwest, Byron Center, Michigan, United States of America