Retail Associate - Hoover, AL

Ross Dress for Less; Hoover (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Dress for Less is seeking a Retail Associate at our Hoover, AL store to provide a positive shopping experience for customers. You will greet customers, maintain clean, well-presented merchandise, and support store operations by performing a range of tasks across departments as needed.

This role emphasizes friendly interactions, teamwork, and adherence to company standards to contribute to overall store success.

Qualifications

• Provide friendly, helpful service to customers.
• Greet customers and assist with merchandise presentation.
• Maintain clean work area and follow company standards.
• Collaborate with teammates to meet store goals.

Responsibilities

• Ensure customers have a positive shopping experience.
• Greet customers courteously and maintain friendly interactions.
• Follow standard procedures for merchandising and store cleanliness.
• Perform tasks across store areas as needed to support operations.

Skills

Customer service

Eye contact

Friendly demeanor

Teamwork

Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve the hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

• The Retail Associate is responsible for ensuring our Customers have a positive shopping experience.
• The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation.
• The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.
• The Associate may be requested to perform additional tasks in specific situations if performance of these tasks will help achieve our Customer service and operational goals.