Retail Associate — Grow with a Team & Delight Customers

Ross Stores, Inc.; State College (Centre County); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, handle transactions, and keep the store tidy and inviting. This role supports a fast-paced retail environment with emphasis on service quality.

The ideal candidate demonstrates friendly communication, teamwork, and reliability to uphold Ross standards and brand presentation across departments.

Qualifications

• Strong customer service and communication skills.
• Ability to perform basic math for transactions and pricing.

Responsibilities

• Ensure customers are greeted, assisted, and checked out with courtesy and efficiency.
• Maintain clean, well-organized selling floor and assist with merchandising per guidelines.
• Protect store assets by following loss prevention and safety procedures.
• Respond to customer inquiries and escalate to leadership when needed.

Skills

Customer service

Communication

Mathematical skills

Teamwork

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, handle transactions, and keep the store tidy and inviting. This role supports a fast-paced retail environment with emphasis on service quality.

The ideal candidate demonstrates friendly communication, teamwork, and reliability to uphold Ross standards and brand presentation across departments.