Retail Associate, FT OVN - Aurora IL

Nike; Aurora (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic Retail Associates to join their dynamic team. As an Athlete, you will provide exceptional customer service, helping customers find their perfect products while creating memorable experiences. This role offers the chance to work in a fast-paced environment, where your passion for the brand and customer satisfaction will shine. With numerous benefits, including discounts, paid time off, and tuition reimbursement, this position is ideal for those who thrive in a collaborative atmosphere and are eager to learn and grow.

Benefits

Discounts up to 50%

Accrued Paid Time Off

401(k) eligibility

Tuition Reimbursement up to $5,250

Employee Assistance Program

Qualifications

• Must be at least 18 years old and flexible to work weekends.
• Ability to learn and train on the latest products.

Responsibilities

• Provide high-volume, fast-paced customer service.
• Assist customers in making the best product decisions.

Skills

Customer Service

Flexibility

Product Knowledge

Job description

The starting hourly rate for this position is $16.50/hour.

Information about benefits can be found here.

Location & Store Type:

Nike Aurora IL

Address:

Aurora, IL

Starting Pay Rate:

$16.50/hour

Hours:

Seasonal OVN – Up to 40 hours per week, Sunday-Wednesday night 8p-5a

Role Overview:

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let’s do it.

Responsibilities:

• Be the face of NIKE, providing high-volume, fast-paced customer service.
• Assist customers in making the best decisions for them, guiding their experience.
• Contribute to team goals, support bold ideas, and impact customer experiences daily.
• Help customers find their perfect product, creating iconic moments.

Rewards & Benefits:

• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
• Accrued Paid Time Off and Holiday Pay.
• Eligibility for 401(k), CERA, Employee Assistance Program, and other benefits starting from your first day.
• Health Savings Accounts, Flexible Savings Accounts, and stock purchase plans after specified periods.
• Support through Optum Employee Assistance Program at no cost.
• Tuition Reimbursement up to $5,250 per year.

Qualifications:

• Must be at least 18 years old.
• Flexibility to work weekends and holidays.
• Use customer service authentically to ensure customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Physical ability to bend, squat, reach, climb ladders, and stand for extended periods.

Responsibilities:

• Be enthusiastic, knowledgeable, and supportive of customer needs.
• Maintain a positive attitude and passion for the brand.
• Make customers feel welcome and exceed their expectations.
• Operate registers, handle shipping and receiving, stock products, and maintain visual displays.
• Attend store events to support team efforts.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

For more information, please refer to Equal Employment Opportunity is The Law