Retail Associate: Customer Service & Stocking

Goodwill Industries of Central Michigan's Heartland; Jackson (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount at our retail stores

Employee discount at Sprint, Dell, AT&

Financial Coaching

Job summary

Goodwill Industries of Central Michigan's Heartland is seeking a full-time retail associate to provide excellent customer service, help stock and rotate merchandise, and accurately complete all sales transactions. The role supports store management in meeting production standards and donor relations.

Store hours are posted and benefits include employee discounts at retail partners and access to financial coaching.

Qualifications

• Provide good customer service.
• Assist in stocking and rotation of merchandise.
• Accurately perform all sales transactions.

Responsibilities

• Continually serve as a positive role model for all employees, participants and customers.
• Maintain an attendance record according to company standard.
• Continually assist store customers, vendors, participants and fellow employees in a positive and courteous manner.
• Provide a friendly service to donors and assist in transferring items into building.
• Accurately track all donors and their donations per company standard.
• Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.
• Follow all company policies and procedures concerning cash control while providing excellent customer service.
• Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.
• Ensure that both the interior and exterior of the building is maintained to company standard.
• Display appropriate behavior (team player).
• Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigans Heartland.
• Ability to work without close supervision and displays initiative on a consistent basis.
• Appropriate appearance.
• Follows company dress code policy.
• Follows company purchase policies/procedures.
• Complete other duties as assigned.

Job description

Goodwill Industries of Central Michigan's Heartland is seeking a full-time retail associate to provide excellent customer service, help stock and rotate merchandise, and accurately complete all sales transactions. The role supports store management in meeting production standards and donor relations.

Store hours are posted and benefits include employee discounts at retail partners and access to financial coaching.