Retail Associate Customer Service - Alverser

GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC; Midlothian (VA); On-site; USD 17,000 - 19,000; Part time

Job summary

GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC in Midlothian, VA is seeking a part-time Retail Cashier to deliver excellent customer service, process transactions, and help maintain a clean, inviting store environment.

The role requires a High School Diploma or GED (or a combination of education and experience). No previous experience is required, and a background check will be completed. Availability for evenings and weekends is preferred.

Qualifications

• High School Diploma or GED preferred; combination of education and experience considered.
• No previous experience required.
• Successful background check required.

Responsibilities

• Demonstrates a friendly, courteous attitude with customers at all times.
• Greets customers promptly, makes eye contact, and thanks them after checkout.
• Engages with customers on the floor and offers assistance.
• Processes transactions quickly and accurately per cash handling guidelines.
• Assists with stocking and rotating merchandise on the sales floor.
• Maintains clean, organized sales floor and wrap desks.
• Supports visual presentation efforts and end-cap displays.
• Ensures compliance with store cleanliness standards and safety rules.
• Notifies management if floor cleanliness cannot be addressed.
• Adheres to all safety and privacy policies.

Education

High School Diploma or GED preferred

No previous experience required

Background check required

Job description

Job Details

• Location 1211 Alverser Drive,Midlothian, VA, 23113,United States
• Base Pay $13.00 - $13.00 / Hour
• Job Category Retail, Cashier
• Employee Type Part Time

Contact Information

• Name Talent Acquisition
• Phone [phone]

Description

Position Summary

Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the store’s appearance by cleaning and straightening, filling in the sales floor, and assisting with visual presentation.

Essential Duties
(Other duties within the scope of this position may be assigned.)

1. Demonstrates an enthusiastic, positive attitude at all times. Acts courteously and with interest in each customer encounter.

2. Greets every customer swiftly upon entering the building. Makes eye contact and smiles. Thanks each customer at the end of the transaction and when they leave the store.

3. Engages with customers, takes the opportunity to roam the sales floor to engage with customers and provides assistance if needed.

4. Processes customer transactions quickly and accurately within the cash handling guidelines.

5. Participates in putting fresh product out on the sales floor.

6. Participates in rotating stock.

7. Understands the store’s Round Up goal and meets the individual goal assigned by the store manager.

8. Maintains the sales floor in a clean, neat and orderly fashion.

9. Maintains wrap desks free of clutter.

10. Responsible for maintaining all floor visual presentations i.e. houseware end caps, visuals on the end of the H-rack, visuals with low stock.

11. If unable to address store cleanliness issues, brings the situation to the attention of management.

Supervisory Responsibilities
The associate in this position does not have any supervisory responsibilities.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Physical Demands/Work Environment/Work Conditions

• The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds.
• The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.

Competencies
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Safety Statement
Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.

Information Privacy and Security
This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.

Goodwill of Central and Coastal Virginia is anEqualOpportunity/AffirmativeAction employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodation.