Retail Associate: Customer Experience & Growth

JD Sports Fashion PLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

DE&I initiatives

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help shape store success and contribute to our growth through effective service and teamwork.

Responsibilities include driving sales, managing merchandise, and maintaining store standards. This role requires flexibility for weekends/holidays and a strong customer-first mindset in a fast-paced retail environment.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets preferred.
• Customer-centric mindset with a commitment to delivering outstanding service.
• Strong interpersonal and communication skills; ability to work in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Participate in inventory management, visual merchandising, shipments, and store maintenance.
• Collaborate with team members to achieve sales and operational goals.
• Perform additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Flexibility

POS familiarity

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help shape store success and contribute to our growth through effective service and teamwork.

Responsibilities include driving sales, managing merchandise, and maintaining store standards. This role requires flexibility for weekends/holidays and a strong customer-first mindset in a fast-paced retail environment.