Retail Associate: Customer Experience & Flexible Hours

TJX; Lexington (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Career development opportunities

Job summary

TJ Maxx Store in Lexington, VA is part of the TJX Companies, a Fortune 100 off-price retailer. This position emphasizes delivering a superior customer experience, maintaining a clean and organized store, and supporting merchandise presentation and loss prevention while respecting labor laws.

The role requires strong communication, multitasking, and adaptability, with opportunities to grow within the TJX network across stores, distribution centers, and offices.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multitasking and adapting to changes.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers and maintaining a clean, organized store environment.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs and maintain merchandising standards.
• Accurately ring purchases/returns and handle cash per procedures.
• Prepare merchandise for the sales floor following company standards.
• Participate in store recovery and maintain safety, cleanliness, and loss prevention efforts.
• Support and participate in shrink reduction goals and safety programs.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

TJ Maxx Store in Lexington, VA is part of the TJX Companies, a Fortune 100 off-price retailer. This position emphasizes delivering a superior customer experience, maintaining a clean and organized store, and supporting merchandise presentation and loss prevention while respecting labor laws.

The role requires strong communication, multitasking, and adaptability, with opportunities to grow within the TJX network across stores, distribution centers, and offices.