Retail Associate- Columbia

Columbia Sportswear Company; Portland (OR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401k plan with company match

Employee discounts

Commuter benefits

Wellness program

Job summary

Columbia Employee Store – Portland is seeking a friendly Retail Associate to assist customers, answer questions, and recommend products. You will support the store team, operate the cash register, and help maintain an engaging in-store experience in a fast-paced environment.

This part-time role emphasizes customer service, product knowledge, and teamwork, with benefits for part-time staff and opportunities to participate in in-store promotions and loyalty programs.

Qualifications

• Demonstrate strong customer service and product recommendation skills.
• Ability to engage customers, answer questions, and drive sales.
• Experience with POS systems and cash handling is preferred.

Responsibilities

• Provide exceptional customer service and answer product questions.
• Process sales, returns, exchanges, and loyalty program sign-ups at the register.
• Maintain store standards, restock merchandise, and support visual merchandising.

Skills

Customer service

Sales

POS systems

Product knowledge

Tools

POS software

Retail software tools

Job description

Columbia Employee Store- Portland 14100 NW Science Park Drive Portland, OR 97229

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions". As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.). Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations. Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately. Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in a position or specialization. Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. 16 years of age or older

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

At Columbia Sportswear Company, we're proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding.

• 401k plan plus a generous company match
• EAP + which is free and confidential 24/7/365 counseling services
• commuter benefits such as transit and parking reimbursement programs
• wellness benefits and employee discounts available

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands - Columbia®, Mountain Hardwear®, SOREL® and prAna® - complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.

Learn more about our family of brands here.