Retail Associate - Budtender

Renew Cannabis Co.; Lebanon (ME); On-site; USD 20,457 - 29,136; Full time

Job summary

East Coast Cannabis is seeking a passionate Budtender to create welcoming, educational experiences for every guest. You will guide product selection, share knowledge about strains and effects, and uphold ECC standards in a fast-paced retail setting.

The role emphasizes accuracy in transactions, compliance with state regulations, and teamwork with Retail Leadership to achieve sales goals while maintaining a clean, inviting environment for customers seven days a week.

Qualifications

• Excellent customer service and communication skills.
• Attention to detail with compliance and inventory.
• Ability to multitask in a fast-paced environment.
• Familiarity with cannabis products and effects.
• Team-oriented and reliable.

Responsibilities

• Deliver exceptional service while upholding ECC standards.
• Guide guests through product selection with warmth and integrity.
• Verify customer eligibility per state regulations and ECC standards.
• Build orders, process transactions, and use POS with accuracy.
• Maintain knowledge of ECC products, strains, and effects.
• Support daily operations: phone inquiries, inventory, restocking, merchandising, store presentation.
• Assist with menu updates and in-store educational materials.
• Follow security protocols and compliance procedures.
• Contribute to a clean, organized, welcoming environment.
• Collaborate with Retail Leadership to achieve sales goals.

Skills

Customer service

Compliance

POS system

Product knowledge

Communication

Teamwork

Job description

At East Coast Cannabis, our Retail Associates, better known as Cannasseurs, are the heart of the dispensary experience. They create welcoming, educational, and memorable interactions for every customer who walks through our doors.

If you’re passionate about cannabis, love connecting with people, and thrive in a fast-paced environment, we’d love to meet you.

What You’ll Do

• As a budtender, you’ll play a key role in delivering exceptional service while upholding the standards that make ECC a trusted name in the industry.
• Provide outstanding customer service and guide guests through product selection with warmth, professionalism, and integrity.
• Verify customer eligibility in accordance with state regulations and ECC compliance standards.
• Accurately build orders, process transactions, and navigate our POS system with attention to detail.
• Develop and maintain strong knowledge of ECC products, strains, and effects, confidently sharing information and recommendations.
• Support daily retail operations including phone inquiries, inventory counts, restocking, merchandising, and maintaining store presentation.
• Assist with menu updates, product displays, and in-store educational materials.
• Follow all security protocols and compliance procedures at all times.
• Contribute to a clean, organized, and welcoming environment, including daily cleaning and maintenance tasks.
• Collaborate with Retail Leadership to achieve sales goals and support brand initiatives.

What You Bring

• Strong communication skills and the ability to connect with customers in a friendly, informative, and professional way.
• Excellent attention to detail, especially with compliance and inventory accuracy.
• Ability to multitask efficiently in a high-energy environment
• Personal familiarity with cannabis and a genuine interest in continuing to learn.
• A team-oriented, outgoing, and customer-first mindset.
• Ability to stand for extended periods and lift up to 50 lbs.
• Comfort working in close proximity to teammates with respect and awareness.

Schedule & Availability

Our dispensary is open 8:00 AM – 9:00 PM, seven days a week.

This role requires a flexible schedule, including days, evenings, weekends, and holidays.

Weekend availability is essential.

Pay range: $18 per hour