Retail Associate

Columbia Sportswear; South Carolina; On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k) plan with company match

Employee discounts

EAP+ counseling services

Commuter benefits

Job summary

Columbia Sportswear is looking for a Retail Associate in South Carolina who serves as a brand ambassador, ensuring exceptional customer experiences through positive interactions. The ideal candidate will employ their problem-solving skills to assist customers effectively and support store operations.

This role requires a flexible schedule, the ability to handle retail environments, and up to 2 years of experience in retail. Benefits include a 401(k) plan and employee discounts.

Qualifications

• No specific education required, but a High School Diploma or GED is preferred.
• Up to 2 years of experience in a retail or related position.
• Ability to operate inventory and point-of-sale systems.

Responsibilities

• Provide exceptional customer service by answering questions about products.
• Maintain store standards for visual merchandising and cleanliness.
• Perform cash register transactions accurately.
• Contribute to store profitability by handling product flow.

Skills

Customer service

Problem-solving

Point-of-sale (POS) systems

Retail software tools

Education

High School Diploma or GED

Tools

Inventory systems

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role, you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Company's values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred).
• Up to 2 years of experience in a retail or related position.
• Skill operating inventory and point-of-sale (POS) systems and various other retail software tools.
• Age 16 or older.

JOB CONDITIONS

• Frequently in an active environment that requires constant movement and may involve lifting or moving items up to 40 lbs., use of specialized equipment, and exposure to dust or noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all‑inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

EEO STATEMENT

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Benefits: Part‑time employees receive benefits that include a variety of services and products to help make your life and work more rewarding. Benefits that can protect your family's financial future and help you save money through a 401(k) plan plus a generous company match. Columbia offers EAP+ which is free and confidential 24/7/365 counseling services. Commuter benefits such as transit and parking reimbursement programs. Wellness benefits and employee discounts are available.