Retail Associate

Columbia Sportswear Company; Seattle (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401k with company match

Wellness Time Off

Job summary

Columbia Sportswear Company is seeking a retail associate in our Seattle area locations. You will deliver exceptional customer service, assist shoppers with product selection, and operate the POS system to complete purchases and loyalty connections.

You will maintain merchandising standards, stock levels and store cleanliness while supporting daily operations and seasonal demands. A flexible schedule and team collaboration are essential for success.

Qualifications

• No formal education required beyond HS (GED acceptable) and 2 years experience or less in a similar role.
• Proficiency with inventory and POS systems and related retail software tools.
• Age 16 years or older

Responsibilities

• Provide exceptional customer service by answering questions about product features, benefits and availability; engage customers to identify needs and suggest options.
• Maintain store standards for visual merchandising, cleanliness, and safety; restock and retrieve items from floor or stock room.
• Handle all cash register transactions (sales, returns, exchanges, loyalty program) accurately and efficiently.
• Support store profitability by receiving, handling, replenishing, and processing product flow efficiently.

Skills

POS systems

Retail software

Education

High School Diploma or GED preferred

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

HOW YOU’LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. Pay Range: $18.00 - $25.92Expected Pay Range for Hire: $18.00 - $19.00*Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.At Columbia Sportswear Company, we’re proud to offer temporary employees benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.