Retail Associate

University of Pittsburgh; Pittsburgh (Allegheny County); Hybrid; USD 34,000 - 42,000; Full time

Job summary

The University of Pittsburgh is seeking a Retail Associate to support daily pharmacy operations, providing excellent customer service and assisting with front-end tasks. The role works closely with technicians and pharmacists to ensure a welcoming pharmacy environment and smooth operations.

Responsibilities include processing sales with the POS system, stocking shelves, and handling inquiries. A High School Diploma or GED and 1 year of experience are required, with a hybrid on-campus/remote

Qualifications

• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced environment.
• Previous retail or pharmacy experience.

Responsibilities

• Process sales transactions using the POS system.
• Assist with front-end retail tasks and merchandise displays.
• Restock shelves and maintain inventory and stock areas.
• Answer phones and route calls appropriately.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Education

High School Diploma/GED

Tools

POS system

Job description

Job Description - Retail Associate (26005429)

Retail Associate

The pharmacy retail associate supports daily pharmacy operations by delivering excellent customer service, assisting with front end retail tasks, and works closely with technicians and pharmacists to ensure a smooth, efficient, and welcoming pharmacy environment. The desired candidate will have strong customer service and communication skills, and the ability to multi-task in a fast-paced environment. A candidate with strong attention to detail and dependability is desired.

Job Summary

Utilizes point of sale system to complete sales transactions and processes exchanges and returns. Designs appealing store displays, replenishes stock items, and inventories stock and sales areas. Adheres to loss prevention policies. Delivers effective customer service and fulfills order requests.

Essential Functions

• Utilize point of sale system to complete sales transactions for prescriptions and over the counter items
• Follow all HIPAA,safety and pharmacy polices
• Restock shelves, rotate inventory and assist with merchandise displays
• Maintain product inventory by unloading daily deliveries and reordering when appropriate
• Maintain supply and organization of pharmacy supplies
• Answer phones and route calls appropriately
• Refers to supervisors for assigned tasks and any applicable questions or concerns.

Physical Effort

The position requires the ability to stand for extended periods

Frequent walking, bending and reaching

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category Full-time regular

Job Classification Staff.Retail Associate I

Job Family Sales & Retail

Job Sub-Family Retail

Campus Pittsburgh

Minimum Education Level Required High School Diploma/GED

Minimum Years of Experience Required 1

Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Additional details about Required Licensure/Certification Previous retail or pharmacy experience

Work Schedule Monday through Friday Mainly 9-5. Shifts May vary

Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range TBD Based Upon Qualifications

Relocation Offered No

Visa Sponsorship Provided No

Background Check For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.