Retail - Associate

Clear Destination Inc.; Northern, Los Angeles (KY, CA); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Clear Destination Inc. is seeking a guest services associate to fulfill guests' needs quickly and efficiently while maintaining a clean and safe environment. The role includes merchandising products to maximize sales, promoting promotions, and supporting sustainability efforts.

You will work with the team to ensure great guest experiences and handle basic POS tasks. Responsibilities include stocking items, assisting with promotions, and communicating guest feedback to supervisors.

Qualifications

• Strong interpersonal and communication skills.
• Thrive in a team environment while able to work independently in a fast-paced setting.
• Ability to understand and follow written and verbal instructions.
• Basic computer knowledge with POS systems and Excel.
• Physical ability to stand for extended periods and lift 10-35 lbs.
• Flexible hours including nights, weekends and holidays.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership when items are low or special requests arise; coordinate with warehouse to pull items.
• Relay customer comments to supervisor promptly.
• Maintain a clean, safe and organized work area.
• Uphold company policies and procedures.
• Perform SSA EXTRA Guest Service steps to ensure a memorable guest experience.
• Stock supplies in counters and displays accurately and timely.
• Clean tables, chairs, and equipment as needed.
• Keep counter and floor clean and debris-free.
• Maintain a balanced cash drawer as assigned.
• Perform other duties as assigned.
• Merchandise products to maximize sales and promote promotions.
• Increase sales through promotional items and suggestive selling.
• Support sustainability and community efforts, and model guidelines.
• Assist in hiring efforts, engagement activities, and community giving back.

Skills

Interpersonal skills

Communication skills

Team player

POS systems

Excel

Job description

Responsibilities

• Fulfill guest’s needs quickly and efficiently.
• Inform retail leadership in a timely manner when item quantities are low or special request. Working with warehouse team to pull & fill items as necessary.
• Relay relevant comments received from customers directly to supervisor.
• Maintain a clean, safe and organized work environment.
• Uphold company policies and procedures.
• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Check and stock supplies in counter area, floor display, floor stands and cabinets neatly, accurately, and in a timely fashion.
• Clean tables, chairs, equipment as needed.
• Keep counter and floor in work or service area clean and free of debris.
• Maintain balanced cash drawer as assigned.
• Perform other related duties, tasks, and responsibilities as assigned from time to time.
• Merchandise product to maximize sales.
• Increase sales by promotional items or suggestive selling.
• Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
• Perform other tasks as deemed necessary.

Job Requirements

• Strong interpersonal and communication skills.
• Thrive in a team environment while having the ability to work independently and demonstrated flexibility in a fast-paced environment.
• Demonstrated ability to understand and implement written and verbal instructions.
• Computer knowledge and skill level basic POS systems, and excel.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience

• None required.

• All education backgrounds eligible.