Retail Associate

Goodwill-Industries-of-Middle-Georgia-and-the-Csra-1; North Augusta (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA is seeking a Retail Store Associate to help transform lives through work. Responsibilities include greeting customers, processing sales at the register, and maintaining a clean, organized sales floor. The role supports donation processing and merchandising within a fast-paced team environment.

The position emphasizes strong customer service, basic math, and flexibility to work a rotating schedule including evenings and weekends.

Qualifications

• Strong communication and interpersonal skills.
• Ability to perform basic math functions.
• Willingness to work a rotating schedule including evenings and weekends.

Responsibilities

• Greet and assist customers with merchandise selection.
• Operate the store’s cash register and balance cash drawer at shift end.
• Maintain store cleanliness and organization per company standards.
• Assist in display setup and merchandise presentation on the sales floor.
• Cross-train in other workstations as needed.

Skills

Customer service

Cash handling

Team player

Basic math

Education

High school diploma or GED

Job description

ABOUT GOODWILLGoodwill Industries of Middle Georgia and the CSRA (Goodwill) was founded in Macon in 1975 to serve individuals with disabilities and other special needs. In 1995, we opened our first Job Connection career center, where anyone with a barrier to employment could receive career counseling and job placement assistance. Today, our Goodwill organization operates ten regional career centers, serving residents of 31 counties in Georgia and four in South Carolina.BASIC FUNCTIONAs a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling donated goods to customers at our retail stores and donation centers. This position is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to be part of something bigger than just a job, making a real difference in the community every day.PRINCIPLE ACCOUNTABILITIESFloor ResponsibilitiesServe as a role model and instructor in the subject of “work” for individuals receiving training or job placement assistance through Goodwill. Demonstrate a strong work ethic and passion for quality.Greet and assist customers with merchandise selection.Operate the store’s cash register in compliance with company policies and procedures.Close out assigned cash drawer at the end of the shift and balance cash amounts.Ensure excellent customer service and direct complaints to the appropriate personnel.Rotate merchandise from the sales floor as instructed, accurately recording rotation numbers.Assist in display setup and merchandise presentation on the sales floor.Maintain store cleanliness and organization according to company standards.Follow all company safety and security policies and procedures.Cross-train in other workstations as needed.Perform other duties as assigned by the manager.Production ResponsibilitiesBe an instructor in the subject of “work” for individuals participating in Goodwill training or job placement programs, leading by example through a positive attitude and strong work ethic.Greet and assist donors, ensuring all paperwork is completed accurately.Pre-sort donations into appropriate categories and workstations.Assess the quality of merchandise and prepare acceptable items for the sales floor.Remove and dispose of unsellable items according to company procedures.Assist truck drivers with loading and unloading donation trailers.Accurately record production and rotation numbers.Maintain safety standards and ensure a secure working environment.Provide excellent donor relations and escalate concerns to the appropriate personnel.Rotate merchandise from the sales floor as required.Maintain cleanliness and organization of the work area in accordance with company standards.Cross-train in other workstations as needed.Perform other duties as assigned by the manager.SKILLS, QUALIFICATIONS AND PHYSICAL REQUIREMENTSHigh school diploma or GED preferred.Ability to perform basic math functions.Strong communication and interpersonal skills required.Ability to push, pull, and lift up to 50 lbs. with or without reasonable accommodations.Ability to work a full shift of at least 8 hours per scheduled workday.Flexibility to work a rotating schedule, including evenings and weekends, as assigned.______________________________________________________________________________________________The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and working conditions. Job duties may vary depending on specific work requirements or projects in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to modify or waive position requirements at its discretion.