Retail Associate

Columbia Sportswear; Irvine (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

401k with company match

Employee discounts

Wellness benefits

Job summary

Columbia Sportswear is seeking a Retail Associate in Irvine, CA to deliver exceptional customer experiences. You will engage shoppers, explain product features, and guide purchases to match customer needs while representing our brand story on the sales floor.

This part-time role emphasizes teamwork, flexible retail scheduling, and maintaining store standards. Training on policies, loyalty programs, and inventory processes is provided to support daily operations.

Qualifications

• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.

Responsibilities

• Engages consumers in personalized conversation to understand needs and preferences.
• Leverages product knowledge to make recommendations and answer questions.
• Operates POS transactions efficiently including sales, returns and exchanges.

Skills

Interpersonal communication

Customer engagement

Education

High School Diploma or GED preferred

Tools

POS systems

Retail software tools

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions".

As a Retail Associate, you will serve as Brand Ambassadors for our Company, Brands, and our products. You will engage consumers to provide a personalized shopping experience and leverage your product knowledge to guide consumers to products that match their needs. Retail Associates share product features and benefits and our brand story to influence consumer buying decisions and inspire consumer brand loyalty. You will contribute to the profitability and performance of the store and assist the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions".

HOWYOU'LLMAKE A DIFFERENCE

• Engages consumers in personalized conversation to understand their needs and preferences. Leverages product knowledge to make product recommendations and answer consumer questions.
• Use selling techniques and product features and benefits to influence buying decisions.
• Acts as a Brand Ambassador, sharing our Columbia Sportswear Brand story and embodying our Company values to enhance the consumer experience.
• Merchandises products tell compelling product stories that will influence consumer buying decisions. Restocks and maintains sales floor standards to ensure full product presentations and product accessibility.
• Performs required cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; engages consumer throughout the transaction and connects them to the company loyalty programs.
• Contributes to store inventory accuracy by receiving and processing incoming and outgoing products accurately and efficiently.
• Acquires necessary knowledge of store policies, procedures, and programs to execute day to-day operations.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 18 years of age or older

JOB CONDITIONS

• Frequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise.
• Occasionally it requires the ability to work in place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. Hiring Range: $18.00 - $19.00*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience ,and internal equityAt Columbia Sportswear Company, we're proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers EAP + which is free and confidential 24/7/365 counseling services. There are commuter benefits such as transit and parking reimbursement programs. We have wellness benefits and employee discounts available.