Retail Associate

Crème de la Crop; Herndon (VA); Hybride; USD 19 000 - 29 000; Temps partiel

Résumé du poste

Crème de la Crop in Herndon, VA is seeking a warm, customer-focused team member for a part-time, in-store role with seasonal event responsibilities. You will greet customers, explain our menu, and help them choose products that fit their preferences while driving sales through thoughtful recommendations.

Responsibilities include handling POS transactions, keeping the shop stocked, and supporting farmers markets and catering events starting in June.

Qualifications

• Friendly and proactive attitude with strong communication skills.
• Loves interacting with customers and delivering hospitality.
• Learns quickly and retains product knowledge to answer questions.

Responsabilités

• Greet and assist customers in-store and at events.
• Explain products, flavors, ingredients, and dietary accommodations.
• Guide customers toward suitable products to drive sales through thoughtful recommendations.
• Handle POS transactions and online order pickups.
• Keep the shop clean, stocked, and organized during service.
• Monitor inventory and follow restocking systems.
• Assist with setup/breakdown for farmers markets and catering events starting in June.
• Represent the brand with warmth, professionalism, and attention to detail.

Connaissances

Customer service

Hospitality

Product knowledge

Sales oriented

Punctual

Weekend availability

Description du poste

We're looking for someone warm, reliable, and genuinely excited about hospitality to join our small team.

This is a customer-facing role focused on retail service, with the potential to expand to farmers markets and special events. Our products are allergy-friendly, and we take a lot of pride in helping customers feel welcomed, informed, and excited about what we make.

What you'll do:

Greet and assist customers in-store and at events

Learn our menu thoroughly and confidently explaining products, flavors, ingredients, and dietary accommodations

Guide customers toward products that fit their preferences and helping drive sales through thoughtful recommendations

Handle POS transactions and online order pickups

Keep the shop clean, organized, and stocked throughout service

Monitor inventory across products and packaging and follow established systems for tracking and restocking

Assist with setup and breakdown for farmers markets and catering events (starting in June)

Representing the brand with warmth, professionalism, and attention to detail

What we're looking for:

Personable, proactive, and communicative

Enjoys customer interaction and hospitality

Learns quickly and retains product knowledge

Works well independently in a small team environment

Appreciates food, presentation, and thoughtful service

Has Friday and weekend availability (likely Sundays starting in June)

Non-Negotiables

Dependable and punctual

Must work respectfully in a shared kitchen environment

Must have reliable and consistent transportation to Herndon, VA

Schedule:

1-2 days per week. Fridays from 12-6pm are the primary consistent shift.

Additional hours and event opportunities will become available in June. Additional hours dependant on individual performance and business growth.

Compensation:

$14/hour + tips (typically bringing average hourly compensation to approximately $18-21/hour depending on weekly volume and seasonality)

Why this role is different:

You'll work directly with a former Michelin starred pastry chef and be part of a small team where your work has a real impact on the business.

Our customers trust us for safe, consistent, and high-quality products, so we hold ourselves, and our team, to a high standard in everything we do.