Retail Assistant Store Manager: Park Slope

Kaplan International; New York (NY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Parental leave

Flexible Time Off

Employee discounts

Short-term disability insurance

Learning opportunities

Commuter benefits

Pet insurance

Job summary

Framebridge is looking for a Retail Assistant Store Manager for their Park Slope location. This full-time role requires flexibility, including evenings and weekends, to provide exceptional customer service and to train retail team members.

The ideal candidate will have experience in retail, strong communication skills, and a passion for design. Applicants should be adaptable and possess problem-solving abilities.

Qualifications

• Experience as a store manager or assistant manager in retail or hospitality.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including evenings and weekends.
• Strong analytical and problem-solving skills.
• Interest in design and creative environments.

Responsibilities

• Set the standard of offering exceptional customer service.
• Support onboarding and training of retail team members.
• Execute and improve operational activities in retail stores.
• Build relationships and coach retail team members.
• Ensure seamless omni channel operations.

Skills

Customer service

Team training

Communication skills

Problem-solving

Adaptability

Job description

Job Title Retail Assistant Store Manager: Park Slope Job Description Retail Store Assistant Manager : Park Slope Shift Details: Full-Time Flexibility required including evenings and weekends

Who We Are

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love - big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines - ecommerce, retail, design, and manufacturing. We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.

As an Assistant Store Manager, You Will:

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Support onboarding and training great retail team members
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
• Works closely with manufacturing facility to ensure seamless omni channel operations
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Help Framebridge deliver on our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Who You Are:

• Experience as a store manager or assistant manager in a customer service, retail, or hospitality role
• An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
• Adaptability and willingness to work flexible hours, including evenings and weekends
• Strong analytical and problem-solving skills with a track-record of delivering positive business results
• Interest in design and excitement to work in a creative environment
• Quick and eager learner of new tools, technology, products, and processesGreat time-management, organizational, and problem-solving skills

Physical Requirements:

Standing for extended periods of time (up to 8 hours per shift) Light lifting (up to 30 lbs) - carrying frames, supplies, or packaging materials Bending, reaching, and light physical movement as needed in a retail or production environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits & Perks:

• Full medical, dental, and vision benefits
• Generous retirement program - 401(k) and employer-funded pension plan
• Parental leave and return program
• Flexible Time Off and paid holidays
• Framebridge employee Free Frame codes and discounts
• Short-term disability and Life/AD&D Insurance
• Employee Assistance Program (EAP)
• Ongoing learning and development opportunities
• Commuter benefits
• Pet insurance
• And more!

Salary Information:

The base range is $25 - $25. Final compensation depends on experience, qualifications, and location. Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future.

California Applicants:

Review your CCPA Privacy Rights. Framebridge uses AI to assist in reviews, but all hiring decisions are made by humans.

Equal Opportunity Employer:

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Employment decisions - including hiring, promotion, and advancement - are made without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local law. Please note that employment with Framebridge is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Time Type Full time Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We're an incredibly hard-working, creative and fun group. We're passionate about our customers and their art.

California Worker Privacy Statement