Retail Assistant Store Manager, Manhasset

Vuori; Manhasset (NY); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Employee Discount

401(k)

Job summary

Vuori is seeking a Retail Assistant Store Manager in Manhasset to lead a high-energy sales team, enhance the customer experience, and uphold Vuori's brand standards in a fast-paced environment. You will partner with the Store Manager to drive sales, manage daily operations, and mentor staff while maintaining store presentation and community engagement.

The role requires a strong focus on customer relationships, teamwork, and reliable performance in a full-time capacity, with shifts including

Qualifications

• Previous leadership experience in a retail setting is preferred.
• Excellent customer service and relationship-building skills.
• Strong communication and teamwork abilities.
• Ability to manage time and multitask in a fast-paced environment.
• Punctuality and reliability in scheduled shifts.

Responsibilities

• Create an outstanding customer experience by working with the sales team.
• Lead daily operations when the Store Manager is absent.
• Drive sales through excellent product knowledge and customer engagement.
• Maintain store standards, merchandising, and inventory in a fast-paced environment.
• Develop community connections through local events and partnerships.
• Ensure accurate restocking, shipments, and backroom organization.
• Represent Vuori with professionalism at team events and in-store activities.

Skills

Leadership

Customer service

Communication

Organization

Team management

Tools

Aloha POS

Job description

Retail Assistant Store Manager, Manhasset

• Full-time

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

The role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.

Create an unforgettable customer experience

• Works with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
• Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.

Be the business

• Leads the team on the day to day operations of the store when the Store Manager is not in.
• Motivates the sales team and achieves sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Leadership/Ownership

• Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management.
• Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times

Operations

• Completes weekly manual restock and sends report to inventory management.
• Completes weekly cycle counts.
• Assists in processing weekly shipments.
• Ensures all store supplies are stocked and communicates needs on a monthly basis.
• Processes all online returns and defective products as needed and ships to the warehouse.
• Ensures all restock and destock is handled on a daily basis.
• Assists in keeping the backroom clean and bins organized.
• Manages the Aloha displays; refreshed and restocked weekly.
• Manages the mannequin refresh and checking one offs.
• Ensures all merchandising standards are happening on the floor.

Community

• Lead the planning and execution of community programs that connect the store to the local fitness, wellness, and lifestyle community.
• Partner closely with the HQ Community Manager to develop, evolve, and execute initiatives that align with brand standards and support business goals.
• Represent Vuori with authenticity and professionalism in the store, at team sweats, and at community events.
• Ensure every community touchpoint reflects the Vuori brand, values, and customer experience standards.
• Build and maintain strong relationships within the local active and wellness community through consistent participation in team sweats, events, and partnerships.
• Lead community as a core part of the store’s culture, ensuring every team member understands their role in delivering exceptional community experiences.
• Inspire and engage the store team to take ownership of community initiatives, driving excitement, accountability, and consistent execution.
• Represent Vuori with authenticity and professionalism in the store, at team sweats, and at community events.
• Ensure every community touchpoint reflects the Vuori brand, values, and customer experience standards.

• Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Pay Range: $25/hr - $28/hr + Commission

• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.

Job Location