Retail Assistant Store Manager, Maje, Scottsdale Fashion Square

SMCP NORTH AMERICA; Scottsdale (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive base hourly pay

Individual commission

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health, dental, life insurance, and 1

Disability coverage, employer-matched

401(k) and paid time off

Paid parental leave and pet benefits

Employee Assistance Program (EAP)

Retail Stylist Program

People-first culture

Job summary

SMCP North America is seeking an Assistant Store Manager for Maje at Scottsdale Fashion Square. You will lead by example, coach a team, and deliver an elevated client experience in a high-fashion environment.

You’ll drive personal sales, develop staff skills in styling and clienteling, and nurture a welcoming, high-energy store culture. The role supports the Store Manager on operations and brand standards to ensure exceptional service.

Qualifications

• 2+ years of supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.

Responsibilities

• Deliver exceptional client experience and act as the boutique's primary host.
• Drive individual and store sales performance and contribute to monthly targets.
• Mentor and motivate the team to achieve KPIs and high standards of service.
• Support visual merchandising and maintain brand standards in-store.
• Address client concerns with a solution-driven mindset to ensure seamless service.

Skills

Team leadership

Customer service

Communication

Problem solving

Retail sales

Job description

FT Assistant Store Manager at Maje

Location: Maje, Scottsdale Fashion Square

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.

Why SMCP

SMCP is more than just a fashion house—it’s a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.

To learn more about our global presence and values, visit our website at SMCP Global.

At SMCP, We Style Happiness at Work—Lead with Passion and Purpose!

As an Assistant Store Manager , you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team’s skills in wardrobing and clienteling, you’ll play a vital role in fostering a culture of passion, service, and success.

In this role, you’ll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you’re coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience.

What You’ll Do

Client Experience & Service

• Exemplify exceptional client service by acting as the boutique’s primary “host.”
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.

Sales & Performance

• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.

Leadership & Development

• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
• Foster a culture of trust, collaboration, and continuous improvement within the team.
• Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.

Visual Merchandising & Brand Standards

• Support visual merchandising initiatives, ensuring compliance with brand guidelines.
• Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards.

Who You Are

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.
• Team-oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays, is required.
• Aligned with SMCP’s core values and dedicated to growing within the brand.

Join a Career That Fits Your Life

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

• Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives.
• 50% shopping discount
• seasonal wardrobe offering
• cell phone contribution
• comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits.
• Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.
• Retail Stylist Program, you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience.
• people-first culture