Retail Assistant Store Manager (Assembly Row)

PUMA SE; Somerville (MA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA SE in Somerville, MA is seeking a Retail Assistant Store Manager for Assembly Row to drive exceptional customer experiences and store performance.

You will support the Store Manager with recruiting, training, scheduling, payroll control, and coaching, while ensuring loss prevention and compliance with company standards. This position requires 2–4 years of retail management and a strong ability to lead teams, communicate clearly, and adapt to non-traditional hours.

Qualifications

• 2–4 years of management experience in a customer-service retail environment.
• Proven ability to exceed sales goals and drive profitability.
• Strong communication skills and ability to lead a team.

Responsibilities

• Provide consistently high standards of customer experience within the Store according to brand values and service standards.
• Assist Store Manager with recruitment, training, development and performance reviews of staff.
• Manage payroll control and scheduling to maintain profitability and service levels.
• Support training programs and loss-prevention education across the store.
• Act as Store Manager when the Store Manager is away and ensure adherence to policies and safety protocols.
• Communicate effectively and present information to groups; use MS Office and retail software regularly.

Skills

Customer experience

Sales

Leadership

Coaching

Scheduling

Payroll

Training

Loss prevention

Communication

MS Office

Retail software

Tools

MS Office

Retail software

Job description

Retail Stores, Somerville, United States of America

Retail Assistant Store Manager (Assembly Row)

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven employees. Assist in holding team accountable through productivity conversations, coaching, recognition and performance reviews,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Will act as Store Manager when the Store Manager is away from the store for any reason,
• Ensure completion and effectiveness of training programs,
• Manage and monitor Loss Prevention education and awareness programs,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Attend off-site training and position related meetings as required; travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills, ability to present information to large groups,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $25.00 - $28.00 + Bonus + Benefits

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

The large running presence in Boston drives our passion to be to the Fastest Sports Brand in the World.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.