Retail Assistant Store Manager - 0397

FirstCash; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dynamic Assistant Store Manager to oversee daily operations and foster a customer-centric environment. This role involves leading and developing a team, ensuring financial goals are met, and maintaining high standards of customer service. With a focus on recruitment and training, you will play a crucial role in shaping the store's success. Join a company that values its employees with comprehensive benefits, a positive work environment, and opportunities for growth. If you're ready to make a difference in a fast-paced retail setting, this is the perfect opportunity for you.

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Minimum 6 months of management or 3rd key experience required.
• Ability to work with firearms and become certified.

Responsibilities

• Lead daily operations and promote a positive environment.
• Recruit and train store employees while maximizing financial goals.
• Ensure customer satisfaction and asset protection.

Skills

Management Experience

Customer Service

Cash Handling

Organizational Skills

Multi-tasking

Supervisory Skills

Detail-oriented

Flexibility

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

Join to apply for the Retail Assistant Store Manager - 0397 role at FirstCash

$20.00 to $22.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Perks And Benefits:

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first anniversary.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with FirstCash Education is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
• Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Responsibilities of an Assistant Store Manager:

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
• Monitor and assist in the training of Pawnbrokers.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and ensuring all procedures are followed.
• Ensure asset protection through inventory control and securing customer loans.
• Administer processes within the store, including inventory and loan management.
• Evaluate the store's financial statements and drive profitability.
• Ensure that operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Minimum Requirements & Qualifications:

• Must be willing and able to perform duties for extended periods of time.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Must have the ability to work a flexible retail schedule based on business needs.
• Assistant Store Managers will work 40+ hours a week.
• Computer literate and able to operate Point-of-Sale (POS) systems.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!