Retail Assistant Manager: Lead Team & Customer Experience

KnitWell Group; Wauwatosa (WI); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Philanthropy partnerships

Zusammenfassung

KnitWell Group is seeking an Assistant Manager for our WHBM-Wauwatosa location to support the Store Manager in leading the team and delivering an outstanding, personalized customer experience. You’ll help drive sales, coaching, and community engagement while maintaining brand standards.

Ideal candidates have at least 3 years in retail management, strong communication, and flexibility to work nights, weekends, and holidays in a full-time, on-site role at Mayfair Mall.

Qualifikationen

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability—nights, weekends, and holidays.
• Team player with ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.

Aufgaben

• Lead and develop a team to deliver a customer-centered experience.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor with an omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Oversee store operations including inventory management and floor replenishment.
• Ensure compliance with policies and business practices.
• Build community connections through events and philanthropy.

Kenntnisse

Team leadership

Customer service

Communication

Interpersonal skills

Jobbeschreibung

KnitWell Group is seeking an Assistant Manager for our WHBM-Wauwatosa location to support the Store Manager in leading the team and delivering an outstanding, personalized customer experience. You’ll help drive sales, coaching, and community engagement while maintaining brand standards.

Ideal candidates have at least 3 years in retail management, strong communication, and flexibility to work nights, weekends, and holidays in a full-time, on-site role at Mayfair Mall.