Retail Assistant Manager: Lead Team & Customer Experience

JD Sports North America; California; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible schedule

Discounts

Growth opportunities

Job summary

Shoe Palace in Panorama City, CA is seeking an Assistant Manager to lead the team on busy days and ensure every customer receives an outstanding experience. You will assist the store manager, supervise staff, and coach for performance.

The role requires 4+ years in customer service and some leadership experience in retail. We offer a flexible schedule, employee discounts, growth opportunities, and an energetic, customer-focused environment.

Qualifications

• 4 years: Customer Service
• 1 year: Management
• 3 years: Cashier

Responsibilities

• Assist the manager in ensuring store operations run at a high level
• Take ownership while managing location
• Evaluate employee performance and coach to improve
• Ensure customers receive an excellent experience
• Learn and maintain up-to-date product knowledge
• Keep a clean, neat, and organized store

Skills

Customer service

Leadership

Cashier experience

Job description

Shoe Palace in Panorama City, CA is seeking an Assistant Manager to lead the team on busy days and ensure every customer receives an outstanding experience. You will assist the store manager, supervise staff, and coach for performance.

The role requires 4+ years in customer service and some leadership experience in retail. We offer a flexible schedule, employee discounts, growth opportunities, and an energetic, customer-focused environment.