Retail Assistant Manager - Lead Store Ops & Service

States of Guernsey; Vale (OR); On-site; USD 32,000 - 39,000; Full time

Job summary

Morrisons Daily in Vale is recruiting an Assistant Manager to help run the store and deliver great customer service while supporting the store's success.

You will cover a range of duties including supporting store operations, leading a team, managing stock, handling customer queries, and contributing to colleague training in a fast-paced environment. Applicants must be over 18 for alcohol- selling premises and be ready to lead by example.

Qualifications

• Customer service excellence in fast-paced retail environments.
• Able to lead and motivate a team in a busy store.
• Hands-on approach to solving daily operational issues.

Responsibilities

• Support store operations and day-to-day shop floor activities.
• Deliver excellent customer service and resolve queries.
• Lead and develop store team members.
• Assist Store Manager with daily tasks and scheduling.
• Assist with stock management and replenishment.
• Handle customer complaints professionally and promptly.
• Contribute to training and coaching across the store.

Skills

Customer service

Team leadership

Problem solving

Job description

Morrisons Daily in Vale is recruiting an Assistant Manager to help run the store and deliver great customer service while supporting the store's success.

You will cover a range of duties including supporting store operations, leading a team, managing stock, handling customer queries, and contributing to colleague training in a fast-paced environment. Applicants must be over 18 for alcohol- selling premises and be ready to lead by example.