Retail Assistant Manager: Lead Customer Experience & Growth

Maurices Incorporated; Franklin (IN); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

40% discount

Health insurance

Tuition assistance

Job summary

Maurices Incorporated in Franklin, IN is seeking a Retail Assistant Manager to lead a store team and deliver an exceptional shopping experience. You will motivate and coach staff, build strong customer relationships, and ensure daily operations run smoothly from opening to closing.

The role emphasizes achieving sales goals, providing great service, and upholding maurices SOPs while fostering a positive and inclusive environment for both customers and colleagues.

Qualifications

• 1 year of customer service experience required.
• Supervisory experience preferred.
• Ability to work a flexible schedule.
• Computer proficiency required.

Responsibilities

• Assist in supervising a store team to create a great shopping experience.
• Lead the customer experience by engaging with customers and guiding staff.
• Open and close the store following Standard Operating Procedures.

Skills

Customer service

Supervisory experience

Training and directing others

Decision making

Computer proficiency

Tools

POS systems

Job description

Maurices Incorporated in Franklin, IN is seeking a Retail Assistant Manager to lead a store team and deliver an exceptional shopping experience. You will motivate and coach staff, build strong customer relationships, and ensure daily operations run smoothly from opening to closing.

The role emphasizes achieving sales goals, providing great service, and upholding maurices SOPs while fostering a positive and inclusive environment for both customers and colleagues.