Retail Assistant Manager - Customer Experience & Operations

Hibbett, Inc.; Spring Lake, Northern (NC, KY); Hybrid; USD 17,000 - 19,000; Full time

Job summary

Hibbett, Inc. is seeking an Assistant Manager for our Operations team at Spring Lake, NC. The role supports the Store Manager in achieving store goals, customer service excellence, and merchandise promotion. You will oversee daily store operations and step in for the Store Manager when needed.

The ideal candidate has 1–3 years of customer service experience in retail, strong communication skills, and can lead a team in a fast-paced environment while upholding company policies and standards.

Qualifications

• Retail or footwear experience preferred.
• 1–3 years of customer service experience.
• Strong interpersonal and communication skills.
• Able to work in a fast-paced environment.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, and scheduling.
• Supervise staff in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.

Skills

Customer service

Interpersonal skills

Communication skills

Team leadership

Job description

Hibbett, Inc. is seeking an Assistant Manager for our Operations team at Spring Lake, NC. The role supports the Store Manager in achieving store goals, customer service excellence, and merchandise promotion. You will oversee daily store operations and step in for the Store Manager when needed.

The ideal candidate has 1–3 years of customer service experience in retail, strong communication skills, and can lead a team in a fast-paced environment while upholding company policies and standards.