Retail Assistant Manager - Customer Experience Leader

JD Sports NA; Milledgeville (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. in Milledgeville, GA seeks an Assistant Manager to support store leadership, oversee daily operations, and ensure outstanding customer service while promoting merchandise.

You will assist with staffing, merchandising, inventory control, and policy implementation, and you may assume Store Manager responsibilities in their absence. Prior retail experience, especially in footwear, is preferred.

Qualifications

• Experience in retail footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in controlling store assets.
• Consult with Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in the absence of the Store Manager.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and trends.
• Ensure quality customer service as per manuals.
• Deliver extraordinary customer service and assist customers during peak periods.
• Promote and sell services and merchandise.
• Uphold company policies and procedures as listed in manuals.
• Protect assets and financial information via internal controls and fraud-risk reporting.

Skills

Excellent interpersonal and communicat

Team player

Fast-paced environment

Self-starter

Attention to detail

Customer service experience

Job description

Hibbett Retail, Inc. in Milledgeville, GA seeks an Assistant Manager to support store leadership, oversee daily operations, and ensure outstanding customer service while promoting merchandise.

You will assist with staffing, merchandising, inventory control, and policy implementation, and you may assume Store Manager responsibilities in their absence. Prior retail experience, especially in footwear, is preferred.