Retail Assistant Manager

Twice Daily; Livingston (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Weekly Pay

Quarterly Bonus Potential

401K Matching

Paid Time Off

Fuel & Store Discounts

Annual Tuition Reimbursement up to $2,500

Pet & Life Insurance Programs

Aggressive Referral Bonus Program

Internal Preference for Promotions

Job summary

Twice Daily in Livingston, TN, is seeking an Assistant Manager who will assist in leading operations and ensure exceptional service to all guests. The ideal candidate will have at least 2 years of experience in retail or hospitality and strong leadership skills. Responsibilities include supervising the store in the absence of the General Manager, developing team members, and maintaining store standards. Benefits include weekly pay, bonus potential, 401K matching, and tuition reimbursement programs.

Qualifications

• 2+ years’ experience in the retail, food service, or hospitality industries.
• Must be able to lift/stock inventory weighing up to 50 pounds.
• Must have sufficient visual ability to check identification and process transactions.

Responsibilities

• Supervising store operations in the absence of the General Manager.
• Ensuring best in class service delivery to guests.
• Training and developing team members to provide exceptional service.

Skills

Customer service

Cash handling

Leadership

Reliability

Education

Associate's degree in Business Administration or related field

Tools

Microsoft Suite

Job description

Assistant Manager (AM) – Summary

The Assistant Manager (AM) assists the General Manager (GM) in leading and coaching team members to maximize the guest experience. The AM is accountable for the store's operation in the GM’s absence. The Assistant Managers are our pool of future senior operations leaders.

When You Work

• Day Shift: 6 AM - 2 PM (1st Shift)
• Evening Shift: 2 PM - 10 PM (2nd Shift)
• Overnight Shift: 10 PM - 6 AM (3rd Shift)
• Weekend Availability Expected
• Overtime Availability (Optional)

What We Need

• 18+ years of age.
• 2+ years’ experience in the retail, food service, or hospitality industries.
• Must be able to serve guests, communicate, and handle cash transactions effectively.
• Must be accountable, reliable, and punctual.
• Must have sufficient visual ability to check identification and process credit cards.
• Must be able to lift/stock inventory weighing up to 50 pounds (lifting cases of milk, beer, soda, etc.)

What’s Available for You

• Weekly Pay
• Quarterly Bonus Potential
• 401K Matching
• Paid Time Off
• Fuel & Store Discounts
• Annual Tuition Reimbursement up to $2,500
• Pet & Life Insurance Programs
• Aggressive Referral Bonus Program
• Internal Preference for Promotions

What You Will Be Doing

• Supervising all aspects of store operations in the absence of the General Manager.
• Ensures “best in class” service is extended and delivered to all Twice Daily guests.
• Serves as a retail ambassador for the Twice Daily brand.
• Develops a passion for the Twice Daily offering and culture in self and others.
• Acts as role model for all elements of the Twice Daily culture and core values.
• Trains, develops, and leads team members to go above and beyond for each guest.
• Provides daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values.
• Ensures all “fresh all day” products are produced, merchandised, and maintained according to Twice Daily standards.
• Ensures all required inventory levels, freshness, and product rotation standards are maintained.
• Maintains all Twice Daily interior and exterior image standards.
• Performs basic math functions to collect payments, make accurate change, and maintain an accurate cash drawer.
• Keeps the store clean and orderly, including bathrooms and fuel dispensers.
• Participates in stocking items and marketing promotion efforts.
• Memorizes product locations throughout the store and guides customers while providing suggestions as needed.
• Assists the General Manager in hiring activities.
• Participates in employer branding and recruitment marketing programs.
• Reports to work on time, ready to work scheduled shift.

Things We’d Prefer

• Associate’s degree in Business Administration, Marketing, Hospitality, or a related field.
• Prior experience in a C-Store and/or food service environment.
• Prior supervisory experience.
• Experience working with Microsoft Suite of products.
• Desire for a long-term career in retail services.
• Bilingual applicants are encouraged to apply.

Who We Are

Our parent, Tri Star Energy, is a growing, local, family‑owned company with nearly two thousand employees and 150+ locations, based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are a premier convenience retailer and one of the leading fuel providers in the Southeast. Our retail brands, Twice Daily, Sudden Service, and White Bison are well known throughout the region for providing a differentiated food and fuel experience that is second to none for our priority: our Guests.

Tri Star Energy’s mission is “To build lasting relationships by serving our community.” Our people are driven by our core values: Strive for Balance, Expect Achievement, Be a Servant Leader, Have Integrity, and Be Committed. Join our awesome team today and be a part of setting a new bar for an industry on the rise!

Tri Star Energy is an equal‑opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.