Retail Assistant

Pinnacle National Group; Louisville (KY); On-site; USD 55,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Flexible spending accounts

Life insurance

Wellness programs

Job summary

Pinnacle National Group in Louisville, KY, is seeking a Retail Assistant to assist customers with financial needs and ensure a positive shopping experience. This full-time role involves handling transactions and providing information about financial products in a bustling retail environment.

Salary ranges from $55,000 to $77,163 per year, with comprehensive health insurance, a retirement plan with employer contributions, and paid time off.

Qualifications

• Excellent communication and understanding of financial products.
• Previous retail experience is preferred.

Responsibilities

• Assist customers with financial transactions, including purchases, returns, and exchanges.
• Provide product knowledge and recommendations to help customers make informed decisions.
• Process customer payments and handle financial transactions.
• Maintain a clean and organized store environment, including stocking shelves and assisting with inventory management.
• Promote products and services to customers in-store and through marketing channels.
• Handle customer complaints professionally and resolve issues to satisfaction.

Skills

Excellent communication

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Pinnacle National Group, based in Louisville, KY, seeks a Retail Assistant for a FULL_TIME position. This role involves assisting customers with financial needs and ensuring a positive shopping experience. The salary range is $55,000 - $77,163.

As a Retail Assistant, you will interact with customers, process transactions, and provide information about financial products. You will also maintain the store's cleanliness and organization, and assist with inventory management.

You will work in a team environment at our store in Louisville, KY. The workplace is a bustling retail space with a focus on customer service and financial education.

The salary range for this position is $55,000 to $77,163 per year, providing a competitive compensation package that includes comprehensive health insurance coverage, a retirement plan with employer contributions, and paid time off for vacations, sick days, and personal leave. Additionally, employees may be eligible for other benefits such as flexible spending accounts, life insurance, and wellness programs. The exact salary within this range will depend on factors such as the candidate's experience, qualifications, and the specific location of the position.

To be successful in this role, you should have excellent communication skills and a strong understanding of financial products. Previous retail experience is preferred, and a high school diploma or equivalent is required.

Interested candidates are invited to submit their applications by November 23, 2026.

• Assist customers with their financial transactions, including purchases, returns, and exchanges.
• Provide product knowledge and recommendations to help customers make informed decisions.
• Process customer payments and handle any financial transactions.
• Maintain a clean and organized store environment, including stocking shelves and assisting with inventory management.
• Promote our products and services to customers, both in-store and through various marketing channels.
• Handle customer complaints or concerns professionally and find solutions to their satisfaction.
• High school diploma or equivalent.
• Previous retail experience is a plus.
• Excellent communication and customer service skills.
• Ability to work well under pressure and meet deadlines.
• Strong organizational and time management skills.
• Basic knowledge of financial products and services is a plus.